‍Anecdote 🪴 - Product Manager / Founder's Associate

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Anecdote was built by ex-Meta, Cisco, Uber product and Applied AI founders. Our mission? To unlock valuable, untapped, insights from customer feedback to help companies make better decisions and grow faster.

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So, what do we do? Anecdote brings all your customer feedback together in one dashboard - from app reviews and support chats to surveys and social media - for super easy analysis. Our AI-powered platform empowers team’s from companies like Grubhub, Calo, Ruggable and Uber with actionable insights so they can deliver a better, more real-time customer experience that drives sustainable growth.

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We're backed by Neo, Propeller and Wamda and many other awesome investors, having raised ~$3m to date. What makes our product unique is that we’re partnered with industry leaders like OpenAI and Nvidia enabling us to increase our accuracy and quality.

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Here’s a little more about Anecdote before diving into the role:

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We are supported by some of the best investors in our field ⚡

• Neo (Top investors like Eric Schmidt, Sheryl Sandberg, Bill Gates, Hadi Partovi, Reid Hoffman and Satya Nadella)
• Wamda
• Sukna
• Propeller

Here’s a few of our customers:

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Grubhub, Uber, Depop, Ruggable, Careem, Dropbox, Bank Al-Etihad, CALO, STC TV.
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Your mission

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Your mission is to develop an informed product strategy and build out new features that our customers want to see.

• Elevate Engagement: Keep an eye on how the product is used to spot engagement dips. Use this data to guide user research and customer interviews, aiming to understand their challenges. Then, innovate features that solve these core issues, making our product more compelling to use regularly.
• Strategic Support Across the Board: From your first day, you'll dive in and make a significant impact on our product's growth. Be prepared to offer strategic insights and assistance across the entire platform.
• Shape the Product Vision: Collaborate closely with our founders to create a clear product vision and set quarterly goals.
• Ensure Smooth Product Delivery: Work hand-in-hand with our product design and engineering teams to oversee the development and launch of new features and improvements.
• Strengthen Customer Relationships: Forge and maintain solid relationships with key users. Delve into their needs to not just meet but exceed their expectations.

Join an amazing team

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Team includes:

• 🔥 >30% former founders, many of whom have worked in top venture backed start-ups and companies or have considerable experience in big-tech. For example Meta, Cisco, Wish, Razor Group and EF.
• 🌍  ~9 nationalities for ~11 people - We’re a super global team 🚀
• Also, the number one thing newcomers notice is that people are truly kind and want to help you grow 😇. More on this when we meet!
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For this role specifically, you’ll mostly be working with:

• Abed, Product (CEO) - Studied Mechatronics Engineering and grew Facebook Shops as Senior Product Manager at Meta, also led AI & ML Product at Careem (until acquired by Uber for $3.1bn), he grew up in Jordan & loves F1 (more here).
• Pavel, Engineering (CTO) - Studied Computer Science at Lomonosov, researched generative deep learning models at Cisco, led Applied AI Research and Data Science at Careem, scaled AI within Wish.com as Applied Research Lead - he grew up in Russia (more here.)
• Johnny, Founder Associate - Worked in acquisitions at Razor Group (eCom tech-unicorn), and helped lead investment’s at Regionally. Grew 2 AI startups before Anecdote, with one successful small-exit. Also scaled a Prompt Engineering newsletter to 22,000 subscribers - grew up in the UK & loves hiking/outdoors (more here).

What we offer

• 🌱 Growing you plan — we’ll help you build your growth plan and support you with all our resources. We’ll intro you to people from Neo and our own networks, support you with the budget to join communities, etc.
• 🌎 We are a fully remote company — We hire the best people in the world without restriction. Work wherever and in whichever timezone you want as long as you share core working hours with our team.
• 🤝 Quarterly in person meetup’s for the team - we organize quarterly in-person meet-up’s for the team. We have monthly games sessions.
  📈 Equity for everyone - we offer competitive compensation and meaningful equity along with a chance to make a significant contribution to companies across the world.
• 🏝 Holiday - 25 days + bank holiday. Time to relax and recuperate.
• 🧠 ChatGPT Pro - subscription
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Join our global team (including 30%+ former founders from top companies) and make a significant impact in accelerating better customer experiences worldwide. 🔥

Qualifications

At least a 2.1 or 1st in your Bachelors degree (3.5 GPA+) or merit (masters) from a highly ranked educational institution. Evidence of previous work experience (1.5 years + in a Product role).

Please send your CV & a short 150 word intro indicating why you think you're a good fit for the role