Never miss a customer pain point again.

Data-driven companies of all sizes use Anecdote to securely analyze their customer feedback, uncover bugs and user experience issues, track feature requests, and reduce churn.

Used by top customer-centric companies

Find bugs and UX issues in your customer feedback

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Drastically reduce bug response time

Monitor customer feedback from every source for bugs or critical user experience issues. Receive instant alerts for your team.

Key benefits

  • Respond faster and reduce your churn rate
  • Analyze and filter bugs based on severity
  • View bugs in your dashboard and prioritize them one by one
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Turn your unstructured data into growth

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Automatically tag every customer data point

Cluster and tag all of your customer feedback from over 65+ different sources.

Key benefits

  • Save significant time tagging tickets
  • Analyze all feature requests instantly
  • Utilize precise feedback classification with tailored machine learning
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Anecdote's ROI

6%
Reduction in churn
17%
Reduction in support tickets
28%
Faster resolution time
5 Days
per month saved tagging tickets

Get to the heart of what your customers are saying

Improve your customer journey

Get every detail about your customers feedback in an easy-to-use dashboard, giving you the best VoC insights.

Key benefits

  • AI clustering that pinpoints trends, bugs, and pain points across sources
  • Stay ahead with early alerts on legal issues, customer turnover risks, and potential fraud
  • Make decisions backed by data
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Integrate with over 65+ feedback sources

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Connect your tech stack

Top Product teams 💜 Anecdote

Anecdote’s level of insight and analysis has been a pivotal factor in driving many of our quarterly product roadmap decisions

Alex Motto
Director of Product Ops

Being on high alert for bugs highlighted by our customers with the Slack integration has allowed us to decrease response times to critical issues by a margin

Moayed Almoayed
Co-Founder

Anecdote's ability to analyze feedback in multiple languages, particularly Arabic, has been a game-changer for us at Bank Al Etihad. It's allowed us to really listen to and understand a wider range of customers, making our services more inclusive and accessible

Ledi Lapaj
Director of CX

The ability to connect all of our customer data from Intercom, Mixpanel, and our mobile apps, has been great - It gave us better visibility on users' behaviour and showed us how to better serve their needs and address their pain points

Saleh Alaqeel
Chief Operating Officer

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