Set roles, assign chats, and keep an eye on agent workload and performance - so your best people stand out and new hires get up to speed quicker.
14-day free trial of paid features
Pay per seat, AI integration included for free
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Smart, multi-agent CX that runs on a single source of truth, speaks Arabic, follows local rules, and works with-or without-your agents to give customers quick, personal help.
Our AI Agents are industry leading
Designed by experts from Meta and Cisco, our AI consistently delivers market leading precision and results across chats.
We're the leader in
customer support across
local Arabic dialects
Every reply sounds natural. Every byte of data stays in the Kingdom. Trained on millions of Arabic conversations for fluency you can trust.
We boost CSAT and response time
We enable 36% faster resolutions, ensuring customer inquiries are addressed effectively - leading to improved satisfaction and loyalty.
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Built for Saudi markets, Anecdote is the only solution that fully meets SAMA and MICT regulations by design, unlike Intercom. Fully audited and tested, we’re also SOC 2 Type II, GDPR, ISO 27001, and HIPAA compliant.
Anecdote’s level of insight and analysis has been a pivotal factor in driving many of our quarterly product roadmap decisions.
Anecdote has really improved our speed in resolving issues, especially with the site experience. It’s helped us shift from being reactive to much more proactive.
We were able to fix issues in our account opening process and saw a 4% increase in customer satisfaction as a result
Anecdote’s level of insight and analysis has been a pivotal factor in driving many of our quarterly product roadmap decisions.
Anecdote has really improved our speed in resolving issues, especially with the site experience. It’s helped us shift from being reactive to much more proactive.
We were able to fix issues in our account opening process and saw a 4% increase in customer satisfaction as a result
Anecdote’s level of insight and analysis has been a pivotal factor in driving many of our quarterly product roadmap decisions.
Anecdote has really improved our speed in resolving issues, especially with the site experience. It’s helped us shift from being reactive to much more proactive.
We were able to fix issues in our account opening process and saw a 4% increase in customer satisfaction as a result
Anecdote’s level of insight and analysis has been a pivotal factor in driving many of our quarterly product roadmap decisions.
Anecdote has really improved our speed in resolving issues, especially with the site experience. It’s helped us shift from being reactive to much more proactive.
We were able to fix issues in our account opening process and saw a 4% increase in customer satisfaction as a result
Anecdote’s level of insight and analysis has been a pivotal factor in driving many of our quarterly product roadmap decisions.
Anecdote has really improved our speed in resolving issues, especially with the site experience. It’s helped us shift from being reactive to much more proactive.
We were able to fix issues in our account opening process and saw a 4% increase in customer satisfaction as a result
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