Pricing Plans

Save 20%
Growth

$62

/seat/month
Data
  • Unlimited Data Points Per Month
  • 5 Apps Included
  • Public Data Integration
  • X (Twitter) Integration
  • Google Maps Integration
  • First-party Data Integration
  • Chat Support Integration
  • File Upload Integration
Features
  • Enterprise Security
  • Unlimited Searches
  • Custom Taxonomy
  • Deep Search
  • Custom Prompts
  • Unlimited Reports
  • Survey Builder and Classifier
  • Notifications
  • Anomaly Alert and Detection
  • Bug Analysis
  • Webhooks
  • Webhooks
Support
  • Dedicated CSM
  • Slack Channel
  • In-app Chat Support
  • Email Support
Enterprise

Book a Demo

Book a Demo
Data
  • 5,000 Data Points Per Month
  • 2 Apps Included
  • Public Data Integration
  • Chat Support Integration
Features
  • Unlimited Searches
  • Deep Search
  • Custom Prompts
  • Unlimited Reports
  • Notifications
  • Anomaly Alert and Detection
  • Bug Analysis
  • Agent Performance Analysis
Support
  • In-app Chat Support
  • Email Support
  • Open Office Hours Only
Minimum two seats required
Quarterly

$49

/seat/month
Book a Demo
Data
  • 5,000 Data Points Per Month
  • 2 Apps Included
  • Public Data Integration
  • Chat Support Integration
Features
  • Unlimited Searches
  • Deep Search
  • Custom Prompts
  • Unlimited Reports
  • Notifications
  • Anomaly Alert and Detection
  • Bug Analysis
  • Agent Performance Analysis
Support
  • In-app Chat Support
  • Email Support
  • Open Office Hours Only
Minimum two seats required
Growth

$139

/seat/month

Get started our basic support system for small teams.

Book a Demo
Growth

$49

/seat/month
Data
  • Unlimited Data Points Per Month
  • 5 Apps Included
  • Public Data Integration
  • X (Twitter) Integration
  • Google Maps Integration
  • First-party Data Integration
  • Chat Support Integration
  • File Upload Integration
Features
  • Enterprise Security
  • Unlimited Searches
  • Custom Taxonomy
  • Deep Search
  • Custom Prompts
  • Unlimited Reports
  • Survey Builder and Classifier
  • Notifications
  • Anomaly Alert and Detection
  • Bug Analysis
  • Webhooks
  • Webhooks
Support
  • Dedicated CSM
  • Slack Channel
  • In-app Chat Support
  • Email Support
Enterprise

Book a Demo

Book a Demo
Data
  • 5,000 Data Points Per Month
  • 2 Apps Included
  • Public Data Integration
  • Chat Support Integration
Features
  • Unlimited Searches
  • Deep Search
  • Custom Prompts
  • Unlimited Reports
  • Notifications
  • Anomaly Alert and Detection
  • Bug Analysis
  • Agent Performance Analysis
Support
  • In-app Chat Support
  • Email Support
  • Open Office Hours Only
Minimum two seats required
Quarterly

$49

/seat/month
Book a Demo
Data
  • 5,000 Data Points Per Month
  • 2 Apps Included
  • Public Data Integration
  • Chat Support Integration
Features
  • Unlimited Searches
  • Deep Search
  • Custom Prompts
  • Unlimited Reports
  • Notifications
  • Anomaly Alert and Detection
  • Bug Analysis
  • Agent Performance Analysis
Support
  • In-app Chat Support
  • Email Support
  • Open Office Hours Only
Minimum two seats required
Growth

$139

/seat/month

Get started our basic support system for small teams.

Book a Demo

Pricing Plans

Choose the right plan for your feedback analysis needs

Save 20% on annual
Growth

$62

/seat/month
14-Day Free Trial
Data
  • 5,000 Data Points Per Month
  • 2 Apps Included
  • Public Data Integration
  • Chat Support Integration
Features
  • Unlimited Searches
  • Deep Search
  • Custom Prompts
  • Unlimited Reports
  • Notifications
  • Anomaly Alert and Detection
  • Bug Analysis
  • Agent Performance Analysis
Support
  • In-app Chat Support
  • Email Support
  • Open Office Hours Only
Minimum two seats required
Enterprise

Book a Demo

Book a Demo
Data
  • Unlimited Data Points Per Month
  • 5 Apps Included
  • Public Data Integration
  • X (Twitter) Integration
  • Google Maps Integration
  • First-party Data Integration
  • Chat Support Integration
  • File Upload Integration
Features
  • Enterprise Security
  • Unlimited Searches
  • Custom Taxonomy
  • Deep Search
  • Custom Prompts
  • Unlimited Reports
  • Survey Builder and Classifier
  • Notifications
  • Anomaly Alert and Detection
  • Bug Analysis
  • Webhooks
  • Webhooks
Support
  • Dedicated CSM
  • Slack Channel
  • In-app Chat Support
  • Email Support
Growth

$49

/seat/month
14-Day Free Trial
Data
  • 5,000 Data Points Per Month
  • 2 Apps Included
  • Public Data Integration
  • Chat Support Integration
Features
  • Unlimited Searches
  • Deep Search
  • Custom Prompts
  • Unlimited Reports
  • Notifications
  • Anomaly Alert and Detection
  • Bug Analysis
  • Agent Performance Analysis
Support
  • In-app Chat Support
  • Email Support
  • Open Office Hours Only
Minimum two seats required
Enterprise

Book a Demo

Book a Demo
Data
  • Unlimited Data Points Per Month
  • 5 Apps Included
  • Public Data Integration
  • X (Twitter) Integration
  • Google Maps Integration
  • First-party Data Integration
  • Chat Support Integration
  • File Upload Integration
Features
  • Enterprise Security
  • Unlimited Searches
  • Custom Taxonomy
  • Deep Search
  • Custom Prompts
  • Unlimited Reports
  • Survey Builder and Classifier
  • Notifications
  • Anomaly Alert and Detection
  • Bug Analysis
  • Webhooks
  • Webhooks
Support
  • Dedicated CSM
  • Slack Channel
  • In-app Chat Support
  • Email Support

Key Features

Data Points Per Month
Monthly reviews/feedback data point limit
5,000
Unlimited
Apps Included
Connected feedback sources per plan
2 apps
5 apps
Public Data Integration
Pull from public sources like Google Play
Support Chat Integration
Connect with Support Chats like Intercom
First-party Integration
Connect your own data within a couple of clicks
Twitter (X) Integration
Basic account management module
Google Maps Integration
Analyze Google Maps reviews for locations
File Upload Integration
Upload files as input
Unlimited Searches
No limit on feedback search
Deep Search
Advanced feedback search
Custom Prompts
Tailor custom prompts to run over your data
Unlimited Reports
Generate unlimited reports
Notifications
Get real-time updates on feedback topics
Anomaly Alerts
Flag feedback outliers
Bug Analysis
Spot and report bugs found in your feedback
Agent Performance Analysis
Measure support agent work
Custom Taxonomy
Personalized data tagging
Survey Builder
Create and send surveys via email and more
Webhooks
Send data to other tools
In-app Chat Support
Support inside the app
Email Support
Help via email
Open Office Hours
Weekly expert sessions
Slack Channel
Private Slack support
Dedicated Customer Success Manager
1:1 customer support rep

Competitor AI

Competitor Feedback Analysis
Including Competitor Q&A, SWOT Reports, Industry Gap Finder and more

"Anecdote’s level of insight and analysis has been a pivotal factor in driving many of our quarterly product roadmap decisions"

Alexandra Motto
Director of Product Operations

"We were able to fix issues in our account opening process and saw a 4% increase in customer satisfaction as a result"

Salwa Bseis
Customer Experience Manager

"Anecdote has really improved our speed in resolving issues, especially with the site experience. It’s helped us shift from being reactive to much more proactive."

Emily McArthur
Senior-Director of Customer Experience
Takeaway food
Photograph of mobile payment
Beautiful rug in a comfortable home
Takeaway

"Anecdote’s level of insight and analysis has been a pivotal factor in driving many of our quarterly product roadmap decisions"

Alexandra Motto
Director of Product Operations
Photograph of mobile payment

"We were able to fix issues in our account opening process and saw a 4% increase in customer satisfaction as a result"

Salwa Bseis
Customer Experience Manager
Beautiful rug in a comfortable home

"Anecdote has really improved our speed in resolving issues, especially with the site experience. It’s helped us shift from being reactive to much more proactive."

Emily McArthur
Senior-Director of Customer Experience

FAQs

Common questions related to security, trust, and compliance.

What is Anecdote Voice of Customer?

It’s a full platform that helps you understand feedback from any source. Just plug it in and go. You can set alerts, search through all feedback, spot bugs, and use dashboards to make sense of it all. Companies like Grubhub and OpenAI use us.

Is Anecdote secure enough for enterprise data?

Yes. We take security very seriously. Banks use us. We’re SOC 2 certified, run regular third-party audits, and encrypt all data. We use zero-trust controls, and data is stored in encrypted S3 and Elastic Search.

How easy is it to connect data sources and get insights?

Super easy. You can connect something like Intercom in one click. Our AI reads the feedback, tags it, and gives you clear insights right away. New data updates automatically.

How accurate are the insights from Anecdote?

Our AI is trained to tag feedback with about 87–92% accuracy. With the premium plan, you get a custom model trained just for your data.

What kind of sources can Anecdote work with?

We support over 125 sources – like surveys, review sites, forums, and social media.

What languages does Anecdote understand?

A lot. We’re strong in English, Arabic (all dialects), Spanish, Portuguese, Chinese, and many others – about 40+ major languages.

Try it free for 14 days – no card needed

Anecdote is a multi agent CX platform that helps your customers get answers, solve problems, and move forward, fast.

14-Day Free Trial