"Anecdote’s level of insight and analysis has been a pivotal factor in driving many of our quarterly product roadmap decisions"
"We were able to fix issues in our account opening process and saw a 4% increase in customer satisfaction as a result"
"Anecdote has really improved our speed in resolving issues, especially with the site experience. It’s helped us shift from being reactive to much more proactive."
"Anecdote’s level of insight and analysis has been a pivotal factor in driving many of our quarterly product roadmap decisions"
"We were able to fix issues in our account opening process and saw a 4% increase in customer satisfaction as a result"
"Anecdote has really improved our speed in resolving issues, especially with the site experience. It’s helped us shift from being reactive to much more proactive."
Common questions related to security, trust, and compliance.
It’s a full platform that helps you understand feedback from any source. Just plug it in and go. You can set alerts, search through all feedback, spot bugs, and use dashboards to make sense of it all. Companies like Grubhub and OpenAI use us.
Yes. We take security very seriously. Banks use us. We’re SOC 2 certified, run regular third-party audits, and encrypt all data. We use zero-trust controls, and data is stored in encrypted S3 and Elastic Search.
Super easy. You can connect something like Intercom in one click. Our AI reads the feedback, tags it, and gives you clear insights right away. New data updates automatically.
Our AI is trained to tag feedback with about 87–92% accuracy. With the premium plan, you get a custom model trained just for your data.
We support over 125 sources – like surveys, review sites, forums, and social media.
A lot. We’re strong in English, Arabic (all dialects), Spanish, Portuguese, Chinese, and many others – about 40+ major languages.
Anecdote is a multi agent CX platform that helps your customers get answers, solve problems, and move forward, fast.
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