AI-Automated Tagging

Our specialized NLP algorithms allow Anecdote to deliver customized categorization of customer feedback - identifying distinct topics, themes, insights and patterns exclusive to each customer.

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Precise tagging and categorization

Wave goodbye to manual tagging. Our ML engine accurately categorizes feedback into relevant themes. Our AI doesn’t just learn; it adapts. Starting from your unique feedback, it builds a custom model that gains depth and precision over time.

A single dashboard for fragmented data

One dashboard to aggregate understanding across fragmented CX data - rapidly reading the nuances within diverse languages, sources, and structures. We don't just report on customers, we reveal strategic opportunity in real-time.

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Used by top customer-centric companies
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Uncover a goldmine of customer insights you didn't even know existed.