Many users express frustration over the high fees associated with using StyleSeat, including a monthly subscription fee and additional charges for booking and transactions. Approximately 30% of users mention these fees as a significant issue. "The fees are astronomical and absolutely ridiculous on top of paying a monthly subscription."

The fees are astronomical and absolutely ridiculous on top of paying a monthly subscription.

A significant number of users report dissatisfaction with StyleSeat's customer support, citing slow response times and unhelpful interactions. This issue affects about 25% of users who have attempted to resolve issues through support. "Customer service is useless, and I can't get a response to reset my password or gain access to my account."

Customer service is useless, and I can't get a response to reset my password or gain access to my account.

Users frequently encounter issues with the booking system, such as double bookings, incorrect appointment times, and cancellations without proper notification. This problem impacts around 20% of users, leading to missed appointments and frustration. "I booked an appointment, but the stylist didn't show up, and I was still charged."

I booked an appointment, but the stylist didn't show up, and I was still charged.

There are numerous complaints about payment processing problems, including unauthorized charges and difficulties in receiving payouts. Approximately 15% of users have experienced these issues, leading to financial inconvenience. "The app charged me twice for a service I didn't receive, and I can't get a refund."

The app charged me twice for a service I didn't receive, and I can't get a refund.