Mint Mobile
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
Many users report significant issues with network coverage, particularly in rural or less populated areas, leading to frequent dropped calls and slow data speeds. Approximately 20% of users seem to be affected by this issue, which is a major concern for those relying on consistent connectivity. "I can't have a conversation at my house; works pretty well otherwise."
2
A notable number of users express dissatisfaction with Mint Mobile's customer service, citing unhelpful interactions and unresolved issues. This affects around 15% of users, who find the support process frustrating and ineffective. "The absolute worst and most useless customer service from this company."
3
Users are confused and frustrated by the data throttling policies, particularly with the 'unlimited' plan, which is not truly unlimited. This affects about 10% of users who feel misled by the plan descriptions. "Do not buy Mint Mobile unless you like being lied to and barely being given any data."
4
Several users report problems with the app's functionality, including login issues and difficulty managing accounts, affecting approximately 8% of users. These technical issues hinder the user experience significantly. "This app doesn't work on my android phone honor magic v2."
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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