It’s more than just AI support. It handles tickets, routes them smartly, runs automated workflows, helps agents, and ties it all together in one place. You get faster responses and better customer service across all your channels.

It’s a full platform that helps you understand feedback from any source. Just plug it in and go. You can set alerts, search through all feedback, spot bugs, and use dashboards to make sense of it all. Companies like Grubhub and OpenAI use us.

Yes. We take security very seriously. Banks use us. We’re SOC 2 certified, run regular third-party audits, and encrypt all data. We use zero-trust controls, and data is stored in encrypted S3 and Elastic Search.

Yes. It’s $49 per seat per year. Check our pricing page for the details.

Super easy. You can connect something like Intercom in one click. Our AI reads the feedback, tags it, and gives you clear insights right away. New data updates automatically.

Our AI is trained to tag feedback with about 87–92% accuracy. With the premium plan, you get a custom model trained just for your data.

We support over 125 sources – like surveys, review sites, forums, and social media.

A lot. We’re strong in English, Arabic (all dialects), Spanish, Portuguese, Chinese, and many others – about 40+ major languages.