Zalando
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
Many users are frustrated by the lack of language options, particularly English, in non-English speaking countries. This affects approximately 15% of users who find it difficult to navigate the app due to language constraints.
2
A significant number of users report poor customer service experiences, including unhelpful responses and unresolved issues. This affects around 20% of users who have had negative interactions with customer support.
3
Users frequently encounter issues with delivery, such as delayed shipments and incorrect deliveries, affecting about 18% of users who express dissatisfaction with the delivery process.
4
The app has several functionality issues, including login problems and glitches during checkout, impacting approximately 12% of users who experience technical difficulties.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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