YouGov
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
Many users report a significant drop in survey availability, especially as they near the point threshold for rewards. This issue affects approximately 40% of users, leading to frustration and suspicion of intentional withholding of surveys. Example: 'I was close to a $50 gift card, and then no surveys at all for months.'
2
A considerable number of users experience issues with logging into their accounts, often due to not receiving login codes. This problem affects about 30% of users, causing them to lose access to their accumulated points and rewards. Example: 'I can't log in anymore, no code is sent, and support doesn't respond.'
3
Users frequently complain about the lack of response from customer support, especially when facing issues with account access or reward redemption. This affects around 35% of users, leading to dissatisfaction and distrust. Example: 'I've contacted support multiple times with no response.'
4
There are numerous reports of delays in receiving redeemed rewards, with some users waiting weeks without resolution. This issue impacts approximately 25% of users, causing frustration and skepticism about the app's reliability. Example: 'Redeemed my points but haven't received my reward after weeks.'
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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Nuggets
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