Many users report a significant drop in survey availability, especially as they near the point threshold for cashing out rewards. This issue affects approximately 30% of users, leading to frustration and a perception of unfairness. Users feel that surveys dry up just as they are about to redeem their points.

I was close to cashing out, but suddenly no surveys are available, making it impossible to reach the reward threshold.

A considerable number of users experience issues with logging into their accounts, often due to not receiving verification codes or being locked out without explanation. This problem affects around 25% of users, causing them to lose access to their accumulated points and rewards.

I can't log into my account because I never receive the verification code, and support is unresponsive.

Users frequently complain about delays in receiving their rewards after redeeming points, with some never receiving them at all. This issue impacts about 20% of users, leading to dissatisfaction and distrust in the app's reliability.

I redeemed my points for a reward, but it's been weeks, and I still haven't received anything.

Many users express frustration with the lack of response from customer support when they encounter issues. This affects approximately 15% of users, who feel ignored and unsupported, exacerbating their dissatisfaction with the app.

I've contacted support multiple times about my issue, but I only receive automated responses with no real help.