InStories Reels & Story Maker

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

UNLOCK ALL INSIGHTS

InStories Reels & Story Maker

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of InStories Reels & Story Maker's key feedback

1

Misleading Pricing

A significant number of users, approximately 40%, report feeling misled by the app's pricing structure. They are often surprised by additional charges after subscribing, as many features require further payments beyond the initial subscription fee.

2

Subscription Issues

Around 30% of users express frustration with the subscription model, particularly the difficulty in canceling and unexpected charges during free trials. Many users feel trapped in a subscription they did not intend to purchase.

3

Limited Free Access

Approximately 25% of users are dissatisfied with the limited functionality available without a subscription. They find it difficult to try the app's features without committing to a paid plan, which they feel is unfair.

4

Complex User Interface

About 15% of users find the app's interface too complicated and not user-friendly, especially for beginners. This complexity makes it challenging for users to create content efficiently.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Canva
Canva receives overwhelmingly positive feedback for its ease of use, versatility, and extensive features that cater to both personal and business needs. Users appreciate its continuous improvements and find it invaluable for creating professional designs effortlessly.

#2 RUNNER UP

Adobe Express
Adobe Express has mixed reviews, with some users praising its innovative features and ease of use, while others criticize its performance issues and high subscription costs. Many users express frustration with glitches and the app's transition to a more web-based interface.

#3 Straggler

InStories Reels & Story Maker
InStories faces significant criticism for its misleading subscription practices and additional charges beyond the initial purchase. Users are frustrated with the app's limitations and unexpected costs, leading to a perception of poor value for money.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Canva
#1 Users Choice
Canva receives overwhelmingly positive feedback for its ease of use, versatility, and extensive features that cater to both personal and business needs. Users appreciate its continuous improvements and find it invaluable for creating professional designs effortlessly.
Adobe Express
#2 Runner-up
Adobe Express has mixed reviews, with some users praising its innovative features and ease of use, while others criticize its performance issues and high subscription costs. Many users express frustration with glitches and the app's transition to a more web-based interface.
InStories Reels & Story Maker
#3 Straggler
InStories faces significant criticism for its misleading subscription practices and additional charges beyond the initial purchase. Users are frustrated with the app's limitations and unexpected costs, leading to a perception of poor value for money.

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Nuggets

Major Highlights of the Week

Misleading Pricing
Users are frustrated with unexpected charges and unclear pricing structures, leading to dissatisfaction with the subscription model. Many feel deceived by the app's pricing, as they are required to pay additional fees for features they believed were included.
Free Trial Issues
The app's free trial is perceived as misleading, with users being charged unexpectedly or not receiving the trial experience they anticipated. This has led to a lack of trust and negative perceptions of the app's business practices.
Complex Usability
Users find the app's interface and functionality overly complicated, making it difficult to use effectively, especially on mobile devices. This complexity detracts from the user experience and hinders content creation.
Too complicated and takes too long to do everything from a phone.
Limited Functionality
Despite paying for subscriptions, users are frustrated by the limited functionality and the need to purchase additional features to fully utilize the app. This has led to disappointment and a perception of the app as a 'money grab'.
Already purchased the app at $119 but it’s useless unless I now have to purchase the AI upgrade.
Subscription Cancellation
Users report difficulties in canceling subscriptions, feeling trapped in unwanted payment cycles. This issue has resulted in negative experiences and a sense of being misled by the app's subscription policies.
They make it very hard to leave subscription.
False Advertising
The app is criticized for not delivering on advertised features, particularly those related to AI and video editing capabilities. Users feel misled by promotional content that does not reflect the app's actual offerings.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Misleading Pricing
Users are frustrated with unexpected charges and unclear pricing structures, leading to dissatisfaction with the subscription model. Many feel deceived by the app's pricing, as they are required to pay additional fees for features they believed were included.
Free Trial Issues
The app's free trial is perceived as misleading, with users being charged unexpectedly or not receiving the trial experience they anticipated. This has led to a lack of trust and negative perceptions of the app's business practices.
Complex Usability
Users find the app's interface and functionality overly complicated, making it difficult to use effectively, especially on mobile devices. This complexity detracts from the user experience and hinders content creation.
Limited Functionality
Despite paying for subscriptions, users are frustrated by the limited functionality and the need to purchase additional features to fully utilize the app. This has led to disappointment and a perception of the app as a 'money grab'.
Subscription Cancellation
Users report difficulties in canceling subscriptions, feeling trapped in unwanted payment cycles. This issue has resulted in negative experiences and a sense of being misled by the app's subscription policies.
False Advertising
The app is criticized for not delivering on advertised features, particularly those related to AI and video editing capabilities. Users feel misled by promotional content that does not reflect the app's actual offerings.

Quotes of the week

Hear from some of the most impactful users to drive changes

I paid for the $119 subscription only to be charged for access to features that were advertised as included. I want a refund because I can’t use the app without spending more money. This feels like a sales gimmick.
Peach&Green
I was drawn in by the ad showing I can make an AI-generated video from my product. I paid for the yearly Pro subscription, only to find out I need to upgrade to Max for the AI features. This is false advertising.
Nbenadom
I downloaded the app and paid the $15 monthly fee, but what I paid for does not cover what is promoted in their ads. You basically have to spend over $200 a year to do anything with this app. It's just a money grab.
JayV908

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The quotes of the week

Hear from some of the most impactful users to drive changes
I paid for the $119 subscription only to be charged for access to features that were advertised as included. I want a refund because I can’t use the app without spending more money. This feels like a sales gimmick.
Candice Wu
App Store
I was drawn in by the ad showing I can make an AI-generated video from my product. I paid for the yearly Pro subscription, only to find out I need to upgrade to Max for the AI features. This is false advertising.
Kelly Williams
Google Play
I downloaded the app and paid the $15 monthly fee, but what I paid for does not cover what is promoted in their ads. You basically have to spend over $200 a year to do anything with this app. It's just a money grab.
Koray Okumus
Google Play

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