Yik Yak

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

UNLOCK ALL INSIGHTS

Yik Yak

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Right-facing arrow

All Insights

Dashboard mockup

TOP INSIGHTS

A weekly roundup of Yik Yak's key feedback

1

Ad Disruption

Many users are frustrated with ads interrupting their experience, even after purchasing premium subscriptions. Approximately 10% of users report issues with ads disrupting their music or appearing unexpectedly. "Even after paying for premium, ads still pop up and interrupt my music."

2

Moderation Bias

A significant number of users feel that the app's moderation is biased, particularly against conservative viewpoints, leading to unfair bans. This issue affects around 15% of users who express concerns about free speech. "I got banned for expressing a conservative opinion, while others with different views remain unpunished."

3

Cyberbullying Concerns

Users are concerned about the app enabling cyberbullying due to its anonymous nature, with little accountability for harmful behavior. Approximately 20% of users mention issues related to harassment and bullying. "I was bullied and doxxed on the app, and the bullies faced no consequences despite being reported."

4

Loss of Local Focus

Users miss the app's original local community focus, feeling it has shifted to a more generic social media platform. About 12% of users express disappointment over the loss of location-based interactions. "I redownloaded the app hoping for local content, but it's now just like any other social media app."

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Yik Yak
Yik Yak receives mixed feedback, with users appreciating the anonymity and community connection, but expressing concerns about inappropriate content and user behavior. Some users enjoy the app's features and find it fun, while others are frustrated by technical issues and the prevalence of negative interactions.

#2 RUNNER UP

Jodel
Jodel is praised for its community engagement and anonymity, but users frequently complain about unjust bans and poor customer support. The app's moderation policies are often criticized, leading to frustration among users who feel unfairly treated.

#3 Straggler

Whisper
Whisper is criticized for its lack of moderation and the prevalence of inappropriate content, including illegal activities. Users are disappointed with the app's functionality and the need to pay for basic features, leading to a decline in user satisfaction.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Yik Yak
#1 Users Choice
Yik Yak receives mixed feedback, with users appreciating the anonymity and community connection, but expressing concerns about inappropriate content and user behavior. Some users enjoy the app's features and find it fun, while others are frustrated by technical issues and the prevalence of negative interactions.
Jodel
#2 Runner-up
Jodel is praised for its community engagement and anonymity, but users frequently complain about unjust bans and poor customer support. The app's moderation policies are often criticized, leading to frustration among users who feel unfairly treated.
Whisper
#3 Straggler
Whisper is criticized for its lack of moderation and the prevalence of inappropriate content, including illegal activities. Users are disappointed with the app's functionality and the need to pay for basic features, leading to a decline in user satisfaction.

Start your 14-day free trial

Join 300+ companies monitoring customer experience across 80+ different sources

Learn moreBook a call

Join our next webinar, no camera needed

Nuggets

Major Highlights of the Week

Ad Disruption
Users who pay for premium to avoid ads still encounter them, leading to dissatisfaction with the premium service. This undermines the value proposition of the premium offering and could affect user retention.
Speech Censorship
There is a perception of biased moderation, with users feeling that their posts are unfairly removed or that they are banned for expressing certain viewpoints. This perceived lack of free speech could alienate a significant portion of the user base.
I was banned for 48 hours for stating a fact about genders.
Political Bias
The app is criticized for having a political bias, with users claiming that conservative views are censored while liberal views are not. This perceived bias could lead to a polarized user community and limit the app's appeal.
You can't have a political conversation without being banned if you're conservative.
Community Shift
Users lament the shift from a local, community-focused platform to one that resembles larger social media networks like Reddit. This change has diluted the unique value of Yik Yak as a hyper-local communication tool.
It used to be a fun part of the college experience, now it's just like Twitter.
Inadequate Moderation
The app is criticized for allowing harmful content like racism and antisemitism while censoring less offensive posts. This inconsistency in moderation could harm the app's reputation and user trust.
Allows racism and antisemitism to run rampant but censors fully clothed posts.
Music Interruption
Ads within the app are causing music to pause or cut out, disrupting the user experience. This technical issue could lead to user frustration and decreased app usage.
It's infuriating when ads make my music cut out and pause while scrolling.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Ad Disruption
Users who pay for premium to avoid ads still encounter them, leading to dissatisfaction with the premium service. This undermines the value proposition of the premium offering and could affect user retention.
Speech Censorship
There is a perception of biased moderation, with users feeling that their posts are unfairly removed or that they are banned for expressing certain viewpoints. This perceived lack of free speech could alienate a significant portion of the user base.
Political Bias
The app is criticized for having a political bias, with users claiming that conservative views are censored while liberal views are not. This perceived bias could lead to a polarized user community and limit the app's appeal.
Community Shift
Users lament the shift from a local, community-focused platform to one that resembles larger social media networks like Reddit. This change has diluted the unique value of Yik Yak as a hyper-local communication tool.
Inadequate Moderation
The app is criticized for allowing harmful content like racism and antisemitism while censoring less offensive posts. This inconsistency in moderation could harm the app's reputation and user trust.
Music Interruption
Ads within the app are causing music to pause or cut out, disrupting the user experience. This technical issue could lead to user frustration and decreased app usage.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app has devolved over the past couple of years with more ads than ever, and now it occasionally interrupts my music. It's frustrating when ads hijack the screen.
Renzoderechid
I redownloaded this app thinking it would be similar to how it was in 2022-23, but now it's full of political garbage and biased censorship. It used to feel like a fun part of the college experience.
Junebugh22
This app is anti-freedom of speech and supports suppression of truth, taking down valid questions. It's disappointing to see such biased moderation.
1st.amendment.rights

Start your 14-day free trial today

Join the 300+ companies monitoring customer experience

Chat to salesGet started

Join our next webinar, no camera needed

Start your 14-day free trial today.

The quotes of the week

Hear from some of the most impactful users to drive changes
The app has devolved over the past couple of years with more ads than ever, and now it occasionally interrupts my music. It's frustrating when ads hijack the screen.
Candice Wu
App Store
I redownloaded this app thinking it would be similar to how it was in 2022-23, but now it's full of political garbage and biased censorship. It used to feel like a fun part of the college experience.
Kelly Williams
Google Play
This app is anti-freedom of speech and supports suppression of truth, taking down valid questions. It's disappointing to see such biased moderation.
Koray Okumus
Google Play

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.

Search for product issues and validate hypotheses.

Receive an AI summary, relevant tickets, sentiment and more.

Explore

Use AI to automate and prioritize your feedback analysis

Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.

Transform feedback into actionable trends and categories.

Use AI to turn feedback into impactful business actions.

Explore

Send surveys and analyze them with AI

Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

Whatsapp logo
Gmail logo
SDK

Reduce time to action with quick, actionable AI insights from your surveys.

Analyze all your customer feedback, including surveys, in one place.

Explore

Segment feedback from your company in charts and summaries

Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.

Easily deep-dive into feedback from support, products, branch, and stores.

Share feedback dashboards to your team that update in real-time.

Explore

Benchmark your company's feedback against your competitors

Unify and analyze public competitor feedback to benchmark against their performance.

Learn from competitors' strengths and avoid their mistakes.

Create monthly SWOT comparisons.

Explore

Stay on top of your feedback with alerts

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Gmail logo

Improving customer satisfaction with faster response times.

Identify and address emerging risks more swiftly.

Explore
We've rebranded to Clarity. A new era of premium customer experience starts here.
Check out OnClarity.com.