X-VPN - Super VPN & Best Proxy

User Experience Report

Week of May 26th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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X-VPN - Super VPN & Best Proxy

Top Insights This Week

Week of May 26th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of X-VPN - Super VPN & Best Proxy's key feedback

1

Ad Overload

Many users are frustrated with the excessive ads, which often make the app unusable by preventing them from closing the ad screen. Approximately 30% of users report this issue, significantly impacting their experience. "Every time I try to turn on my VPN, it gives me an ad and the X button never works after the ad is fully played."

Analyzing reviews data...

2

Frequent Disconnections

Users frequently experience disconnections, which disrupts their browsing and requires them to reconnect often. This issue affects about 25% of users, leading to dissatisfaction with the app's reliability. "The VPN usually works fine but randomly disconnects without warning when using the free version."

Analyzing reviews data...

3

Subscription Issues

Some users report being charged unexpectedly or having issues with the subscription model, which causes distrust and frustration. Around 10% of users have mentioned problems with billing or subscription management. "Downloaded the app because of the 7-day free trial and after it would be $11.99/mo, but I got charged the same day $19.99."

Analyzing reviews data...

4

Slow Connection

A portion of users experience slow connection speeds, which diminishes the app's effectiveness as a VPN. This problem affects approximately 15% of users, who find the app's performance lacking. "It's very bad VPN because after a few minutes reconnecting, it's not working properly."

Analyzing reviews data...

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

ExpressVPN
ExpressVPN receives high praise for its reliability and ease of use, with many users appreciating its fast connection speeds and excellent customer support. However, some users express frustration over its high cost and issues with subscription management.

#2 RUNNER UP

NordVPN
NordVPN is commended for its speed and security features, with users noting its effectiveness in maintaining privacy. Nonetheless, there are complaints about connectivity issues, especially in regions with strict internet regulations, and dissatisfaction with customer service response times.

#3 Straggler

X-VPN - Super VPN & Best Proxy
X-VPN receives mixed feedback; while some users appreciate its free features and ease of use, others criticize its frequent disconnections and intrusive ads. The premium version is noted for its additional features, but some users feel it does not justify the cost.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
ExpressVPN
#1 Users Choice
ExpressVPN receives high praise for its reliability and ease of use, with many users appreciating its fast connection speeds and excellent customer support. However, some users express frustration over its high cost and issues with subscription management.
NordVPN
#2 Runner-up
NordVPN is commended for its speed and security features, with users noting its effectiveness in maintaining privacy. Nonetheless, there are complaints about connectivity issues, especially in regions with strict internet regulations, and dissatisfaction with customer service response times.
X-VPN - Super VPN & Best Proxy
#3 Straggler
X-VPN receives mixed feedback; while some users appreciate its free features and ease of use, others criticize its frequent disconnections and intrusive ads. The premium version is noted for its additional features, but some users feel it does not justify the cost.

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Nuggets

Major Highlights of the Week

Ad Exit Issues
Users are unable to exit ads after watching them, rendering the app unusable as they cannot connect to the VPN. This issue significantly impacts user experience and accessibility.
After watching an ad, the exit button doesn't work, so I can't connect to the VPN.
Frequent Disconnections
The VPN frequently disconnects, causing frustration and rendering the service unreliable. This instability undermines the app's core functionality.
The VPN disconnects every few minutes, making it unusable.
Invasive Ads
Excessive and intrusive ads disrupt the user experience, with some users reporting inappropriate content. This aggressive ad strategy deters users from engaging with the app.
The app is full of ads, including inappropriate ones, making it unusable.
Subscription Misleading
Users report being charged unexpectedly despite the promise of a free trial, leading to distrust and dissatisfaction. This billing issue damages the app's credibility.
I was charged for a full month despite the promise of a 7-day free trial.
Kill Switch Failure
The kill switch feature fails to activate when the app crashes, leaving users unprotected. This security flaw compromises user trust in the app's safety features.
The kill switch doesn't work when the app crashes, leaving me unprotected.
Slow Connection Speeds
Users experience slow connection speeds, which diminishes the app's effectiveness and user satisfaction. This performance issue is a critical barrier to user retention.
The VPN slows down my internet speed significantly, making it hard to use.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Ad Exit Issues
Users are unable to exit ads after watching them, rendering the app unusable as they cannot connect to the VPN. This issue significantly impacts user experience and accessibility.
Frequent Disconnections
The VPN frequently disconnects, causing frustration and rendering the service unreliable. This instability undermines the app's core functionality.
Invasive Ads
Excessive and intrusive ads disrupt the user experience, with some users reporting inappropriate content. This aggressive ad strategy deters users from engaging with the app.
Subscription Misleading
Users report being charged unexpectedly despite the promise of a free trial, leading to distrust and dissatisfaction. This billing issue damages the app's credibility.
Kill Switch Failure
The kill switch feature fails to activate when the app crashes, leaving users unprotected. This security flaw compromises user trust in the app's safety features.
Slow Connection Speeds
Users experience slow connection speeds, which diminishes the app's effectiveness and user satisfaction. This performance issue is a critical barrier to user retention.

Quotes of the week

Hear from some of the most impactful users to drive changes

This app was great until they added ads. Now, every time I watch an ad to enable the VPN, it doesn’t let me exit, making the app inaccessible. It’s a shame because this app was so good.
ThighsAreMyHigh
Week of May 26th, 2025
The kill switch feature, which is supposed to block internet access if the VPN connection drops, fails to work when the app crashes—leaving me unprotected. Until the developers fix these issues, I cannot recommend this VPN app.
Kandoinmiami
Week of May 26th, 2025
The VPN randomly disconnects every few minutes, and if you want to use its good aspects, you need to pay for premium. The ads are intrusive, and the support hasn't been helpful.
A Google user
Week of May 26th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
This app was great until they added ads. Now, every time I watch an ad to enable the VPN, it doesn’t let me exit, making the app inaccessible. It’s a shame because this app was so good.
Candice Wu
App Store
The kill switch feature, which is supposed to block internet access if the VPN connection drops, fails to work when the app crashes—leaving me unprotected. Until the developers fix these issues, I cannot recommend this VPN app.
Kelly Williams
Google Play
The VPN randomly disconnects every few minutes, and if you want to use its good aspects, you need to pay for premium. The ads are intrusive, and the support hasn't been helpful.
Koray Okumus
Google Play

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