Filmora：AI Video Editor, Maker

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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TOP INSIGHTS

A weekly roundup of Filmora：AI Video Editor, Maker's key feedback

Subscription Confusion

A significant number of users, approximately 15%, express frustration over unexpected charges and unclear subscription terms, feeling misled by the app's pricing structure.

I was charged $50 annually without realizing it, and now I'm just really upset.

Limited Animation Support

Around 10% of users, particularly amateur animators, are frustrated with the app's inability to maintain frame duration, which disrupts their animation projects.

The app doesn't allow me to keep frames on screen for the needed duration, which is crucial for my animation work.

Glitchy Performance

Approximately 8% of users report issues with the app being glitchy and slow, making it difficult to create videos efficiently.

The app is so glitchy and takes forever to load, I can't even make a video.

In-App Purchase Pressure

About 12% of users feel pressured to make additional in-app purchases despite already having a subscription, which they find misleading and frustrating.

I paid for the pro version, but they keep asking for more money for credits, which is frustrating.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

InShot

InShot receives high praise for its ease of use, extensive features, and affordability. Users appreciate its ability to create high-quality videos with minimal effort, although some express frustration with ads and occasional glitches.

#2 RUNNER UP

Filmora：AI Video Editor, Maker

Filmora is lauded for its user-friendly interface and powerful AI features, making video editing accessible for both beginners and professionals. However, some users criticize its pricing model and occasional bugs, which can hinder the editing experience.

#3 Straggler

Adobe Premiere Rush

Adobe Premiere Rush is appreciated for its professional-grade features and integration with other Adobe products. However, users often mention its high cost and missing features compared to its desktop counterpart, leading to mixed reviews.

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Nuggets

Major Highlights of the Week

Subscription Confusion

Users are frustrated with unexpected charges and unclear subscription terms, leading to dissatisfaction and feelings of being scammed. This issue highlights the need for clearer communication regarding subscription renewals and charges.

I was charged $50 annually after forgetting about the app, which made me extremely upset.

Frame Duration Limitation

The app fails to maintain specific frame durations, which is crucial for animators who need precise timing for their work. This limitation disrupts the creative process for users who rely on exact frame control.

I need frames to last five seconds, but the app only allows one second, which is frustrating for my animation projects.

Glitchy Performance

The app experiences glitches and slow loading times, making it difficult for users to create videos efficiently. This performance issue detracts from the overall user experience and usability.

The app is so glitchy and takes forever to load, making it impossible to create a video.

In-App Purchase Pressure

Users feel pressured to make additional in-app purchases even after subscribing to the Pro version, which diminishes the perceived value of the subscription. This practice can lead to user dissatisfaction and perceptions of unfair monetization.

I paid for the Pro version, but the app still asks for more money for credits, which is frustrating.

Lack of Desktop Version

Some users express a desire for a desktop version of the app to enhance their editing capabilities. This feedback suggests an opportunity to expand the product offering to meet user needs.

I wish this app was available for desktop to improve my video editing experience.

Feature Labeling Issues

Certain features are not clearly labeled, causing confusion and requiring users to experiment to understand their functionality. Improving feature labeling could enhance user experience and reduce the learning curve.

Some features aren’t labeled, so it takes some tinkering to figure them out, but it's a good program.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Subscription Confusion

Frame Duration Limitation

Glitchy Performance

The app experiences glitches and slow loading times, making it difficult for users to create videos efficiently. This performance issue detracts from the overall user experience and usability.

In-App Purchase Pressure

Lack of Desktop Version

Some users express a desire for a desktop version of the app to enhance their editing capabilities. This feedback suggests an opportunity to expand the product offering to meet user needs.

Feature Labeling Issues

Quotes of the week

Hear from some of the most impactful users to drive changes

This app is pretty impressive in all you can do quickly on your phone, but as a professional video editor, I recognize limitations like not being able to do precise keyframing. However, adding and formatting text is easy, making it my go-to on iPhone.

Appaluci

Tried to use the app. Had a hard time but it’s normal for me and electronics!

808Kat1234

Many options as an editor and puts out great HD content for social media and YouTube shorts. Needs a tracking option like Adobe Rush.

Twon review

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The quotes of the week

Hear from some of the most impactful users to drive changes

Candice Wu

App Store

Tried to use the app. Had a hard time but it’s normal for me and electronics!

Kelly Williams

Google Play

Many options as an editor and puts out great HD content for social media and YouTube shorts. Needs a tracking option like Adobe Rush.

Koray Okumus

Google Play

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User Experience Report

Report Date

Filmora：AI Video Editor, Maker

Top Insights This Week

Subscription Confusion

Limited Animation Support

Glitchy Performance

In-App Purchase Pressure

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

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The quotes of the week

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Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

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