Wix - Website Builder
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
A significant number of users, approximately 30%, express frustration over the inability to fully edit their websites using the mobile app, which forces them to rely on desktop versions, hindering their ability to manage their sites on the go.
2
Around 25% of users report dissatisfaction with customer support, citing unhelpful AI responses and a lack of effective human assistance, which leaves their issues unresolved and leads to frustration.
3
Approximately 20% of users are confused and upset about unexpected charges, unclear billing practices, and difficulties in managing subscriptions, leading to a perception of predatory business practices.
4
About 15% of users experience app performance issues, such as slow loading times and crashes, which significantly impact their ability to use the app effectively and manage their websites.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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