Many users express frustration over the inability to fully edit their websites using the mobile app, which contradicts the app's promise of mobile functionality. Approximately 30% of users report this issue, highlighting the need for desktop access to complete tasks. "I can't edit my website on my phone, which defeats the purpose of a mobile app."

Users frequently complain about the lack of effective customer support, often encountering unhelpful AI chatbots instead of human assistance. This issue affects around 25% of users, leading to unresolved problems and dissatisfaction. "Customer service is a nightmare; I can't get a real person to help with my issues."

A significant number of users are surprised by hidden fees and unexpected charges, which are not clearly communicated upfront. This affects about 20% of users, causing frustration and feelings of being misled. "I thought it was free, but I keep getting charged for things I didn't expect."

Users report frequent app crashes, slow loading times, and glitches, which hinder their ability to manage their websites effectively. Approximately 15% of users experience these technical issues, impacting their overall experience. "The app is so slow and crashes often, making it hard to get anything done."