Many users report that the app fails to accurately track their steps, often showing significantly fewer steps than other devices or apps. This issue affects approximately 30% of users, leading to frustration and a sense of unfairness as it impacts their ability to earn rewards. Users feel that the app's step counter is unreliable, which diminishes the motivation to use the app.

I walked over 10,000 steps today, but the app only recorded 3,000, which is very frustrating.

Users are required to manually convert their steps before midnight each day, which many find inconvenient and easy to forget. This affects about 25% of users, who express frustration over losing their progress if they forget to convert steps, suggesting that an automatic conversion feature would improve user experience.

I often forget to convert my steps by midnight, losing all my progress for the day.

The app's reward payout system is slow, with some users waiting up to 15 business days to receive their rewards. This delay affects around 20% of users, who compare it unfavorably to other apps that offer quicker payouts, leading to dissatisfaction and questioning the app's reliability.

I worked hard to reach the $10 reward, but waiting 15 business days for payment is too long.

The app does not sync well with popular fitness devices like Samsung watches or Fitbit, which affects about 15% of users. This limitation forces users to carry their phones at all times to track steps accurately, which is inconvenient and reduces the app's usability for those who rely on wearable devices.

The app doesn't sync with my Samsung watch, so I miss out on a lot of steps.