Many users find the pricing of WeTransfer's services to be excessively high, especially when compared to other subscription services like Hulu or Netflix. Approximately 15% of users express dissatisfaction with the cost, feeling that the value does not match the price. This perception of greediness is a significant deterrent for potential subscribers.

The app charges as much as Hulu and Netflix, which is unreasonable for a file-sharing service.

A notable portion of users, around 10%, report experiencing technical issues such as app crashes, freezing during uploads, and problems with restoring purchases. These glitches hinder the user experience and lead to frustration, especially for those who rely on the app for professional use.

The app often freezes at the last step of uploading, making it unreliable for consistent use.

Users are confused and frustrated by the subscription model, with some feeling misled into subscribing or being charged unexpectedly. Approximately 8% of users mention issues with understanding the subscription terms or being charged without clear consent.

I was charged $288 after canceling the free trial, which was unexpected and frustrating.

Some users, about 5%, express dissatisfaction with the app's file management capabilities, such as the inability to label files or the inconvenience of manually selecting files for download. These limitations make the app less user-friendly for managing large volumes of files.

The app doesn't allow labeling files, which is inconvenient when sending multiple items.