Wavve Boating: Marine Boat GPS

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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Wavve Boating: Marine Boat GPS

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Wavve Boating: Marine Boat GPS's key feedback

1

Subscription Confusion

Many users are frustrated by the app's subscription model, feeling misled by the initial free download that requires a paid subscription to access features. Approximately 20% of users express dissatisfaction with unexpected charges and difficulty canceling subscriptions.

I downloaded the app expecting it to be free, but was immediately hit with a subscription charge.

2

Coverage Gaps

A significant number of users report that the app lacks coverage for their local lakes and waterways, making it unusable for their needs. This issue affects around 15% of users who find the app's coverage inadequate.

The app doesn't have any charts for my local lake, making it completely useless for me.

3

Inaccurate Charts

Users have reported inaccuracies in the app's nautical charts, which can lead to dangerous situations on the water. About 10% of users have experienced issues with incorrect depth readings and missing hazards.

The charts were inaccurate, and I nearly hit rocks that weren't listed.

4

Login Issues

Some users experience problems with the app logging them out unexpectedly, which can be particularly problematic when they are without mobile signal. This issue affects approximately 5% of users, who find it a critical flaw.

The app logged me out while on the water, leaving me without navigation.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Navionics
Navionics receives mixed feedback, with users praising its detailed contours and features like tides and weather, but criticizing its high subscription costs and issues with app stability and customer support.

#2 RUNNER UP

Wavve Boating: Marine Boat GPS
Wavve Boating garners mixed reviews, with users appreciating its ease of use and community features, but expressing frustration over subscription costs, limited coverage, and technical issues like inaccurate charts and app crashes.

#3 Straggler

C-MAP
C-MAP is criticized for frequent app crashes, login issues, and unreliable data, though some users find it useful for navigation and appreciate its simplicity and ease of use.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Navionics
#1 Users Choice
Navionics receives mixed feedback, with users praising its detailed contours and features like tides and weather, but criticizing its high subscription costs and issues with app stability and customer support.
Wavve Boating: Marine Boat GPS
#2 Runner-up
Wavve Boating garners mixed reviews, with users appreciating its ease of use and community features, but expressing frustration over subscription costs, limited coverage, and technical issues like inaccurate charts and app crashes.
C-MAP
#3 Straggler
C-MAP is criticized for frequent app crashes, login issues, and unreliable data, though some users find it useful for navigation and appreciate its simplicity and ease of use.

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Nuggets

Major Highlights of the Week

Subscription Confusion
Users are frustrated by unexpected charges after downloading the app, expecting it to be free, and not being clearly informed about the subscription model upfront. This leads to dissatisfaction and a perception of misleading advertising.
I downloaded the app expecting a free GPS, but was immediately hit with a subscription charge.
Coverage Gaps
Many users find the app lacks coverage for specific lakes and regions, making it unusable for their needs. This results in disappointment and app deletion, as users cannot access the necessary data for their boating locations.
The app doesn't cover Lake Wylie, making it useless for me.
Login Issues
The app frequently logs users out, especially in areas with no mobile signal, rendering it unusable when needed most. This design flaw poses a significant risk for users relying on the app for navigation.
Inaccurate Charts
Users report inaccuracies in the nautical charts, such as missing hazards and incorrect depths, which can lead to dangerous situations. This undermines trust in the app's reliability for safe navigation.
Nearly hit rocks in Newport due to inaccurate charts.
Cancellation Problems
Users experience difficulties canceling subscriptions, leading to unwanted charges and a lack of response from customer support. This creates frustration and a negative perception of the company's customer service.
I canceled my subscription but was still charged and received no response from support.
Feature Limitations
The app lacks expected features like auto-routing and detailed search functions, which diminishes its utility compared to competitors. Users feel the app does not deliver on its promises, impacting their satisfaction.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Subscription Confusion
Users are frustrated by unexpected charges after downloading the app, expecting it to be free, and not being clearly informed about the subscription model upfront. This leads to dissatisfaction and a perception of misleading advertising.
Coverage Gaps
Many users find the app lacks coverage for specific lakes and regions, making it unusable for their needs. This results in disappointment and app deletion, as users cannot access the necessary data for their boating locations.
Login Issues
The app frequently logs users out, especially in areas with no mobile signal, rendering it unusable when needed most. This design flaw poses a significant risk for users relying on the app for navigation.
Inaccurate Charts
Users report inaccuracies in the nautical charts, such as missing hazards and incorrect depths, which can lead to dangerous situations. This undermines trust in the app's reliability for safe navigation.
Cancellation Problems
Users experience difficulties canceling subscriptions, leading to unwanted charges and a lack of response from customer support. This creates frustration and a negative perception of the company's customer service.
Feature Limitations
The app lacks expected features like auto-routing and detailed search functions, which diminishes its utility compared to competitors. Users feel the app does not deliver on its promises, impacting their satisfaction.

Quotes of the week

Hear from some of the most impactful users to drive changes

Wavve gives me the confidence to explore. This app and the feature to plan on the website and have it transferred to my phone is priceless. Best app ever!
Explore with confidence
I subscribed to this app to use it as my primary nav for sailing. But without mobile signal, the app logged me out, leaving me stranded. Terrible, dangerous design pattern for an app of this type.
fosteronomo
Great app, but it would be very useful to have a larger screen view, especially if you are marketing it as 'Google Maps for boaters'. Fifth star if you add the feature.
Please please try harder

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The quotes of the week

Hear from some of the most impactful users to drive changes
Wavve gives me the confidence to explore. This app and the feature to plan on the website and have it transferred to my phone is priceless. Best app ever!
Candice Wu
App Store
I subscribed to this app to use it as my primary nav for sailing. But without mobile signal, the app logged me out, leaving me stranded. Terrible, dangerous design pattern for an app of this type.
Kelly Williams
Google Play
Great app, but it would be very useful to have a larger screen view, especially if you are marketing it as 'Google Maps for boaters'. Fifth star if you add the feature.
Koray Okumus
Google Play

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