Wavve Boating: Marine Boat GPS
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
Many users are frustrated by the lack of upfront information about the app's subscription costs, which are only revealed after account creation. Approximately 30% of users express dissatisfaction with this practice, feeling misled by the initial 'free' label. "The app is listed as free, but you can't use it without subscribing, which isn't clear until after setup."
2
A significant number of users report that the app lacks data for many popular lakes and waterways, making it unusable for their needs. This issue affects about 25% of users, particularly those in less populated or inland areas. "The app doesn't cover any lakes in my area, making it useless for me."
3
Users frequently encounter problems with billing, such as being charged after canceling the trial or subscription, leading to distrust. Around 20% of users have reported such issues, feeling scammed by the app's billing practices. "I canceled my subscription, but they still charged me, and I can't get a refund."
4
Some users find the app's navigation features unreliable, with inaccurate depth information and routing issues. This affects about 15% of users, who find the app's guidance insufficient for safe navigation. "The app's depth information is inaccurate, and it couldn't plot a reliable route."
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
Join 300+ companies monitoring customer experience across 80+ different sources
Nuggets
Quotes of the week
Join the 300+ companies monitoring customer experience
Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.
Search for product issues and validate hypotheses.
Receive an AI summary, relevant tickets, sentiment and more.
Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.
Transform feedback into actionable trends and categories.
Use AI to turn feedback into impactful business actions.
Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.
Reduce time to action with quick, actionable AI insights from your surveys.
Analyze all your customer feedback, including surveys, in one place.
Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.
Easily deep-dive into feedback from support, products, branch, and stores.
Share feedback dashboards to your team that update in real-time.
Unify and analyze public competitor feedback to benchmark against their performance.
Learn from competitors' strengths and avoid their mistakes.
Create monthly SWOT comparisons.
Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.
Improving customer satisfaction with faster response times.
Identify and address emerging risks more swiftly.