Wanderlog - Travel Planner

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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All Insights

TOP INSIGHTS

A weekly roundup of Wanderlog - Travel Planner's key feedback

App Crashes

A significant number of users experience app crashes, particularly when trying to access their planned trips, leading to frustration and inability to use the app effectively. Approximately 5% of users report this issue.

I love the app and have a road trip planned in it but I can't even access it because the app crashes on a black screen.

Laggy Performance

Many users find the app to be slow and laggy, which hampers the overall user experience and makes it difficult to navigate and use the app efficiently. This issue affects about 10% of users.

The app is so slow and buggy. It randomly scrolls up and doesn't click what you want.

Intrusive Onboarding

The onboarding process is lengthy and filled with unskippable questions and pop-ups, which frustrates users who want to quickly start using the app. Around 7% of users mention this as a pain point.

I got frustrated with how long it was taking to just start using the app I uninstalled it.

Subscription Model Concerns

Users express dissatisfaction with the subscription model, particularly the lack of a monthly payment option, which is inconvenient for those who travel infrequently. This concern is raised by approximately 8% of users.

Please consider offering pro on a monthly basis for like $5. I can’t justify spending $40 for a year when I only vacation once a year.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

Wanderlog - Travel Planner

Wanderlog receives high praise for its user-friendly interface and comprehensive features that make trip planning seamless. Users appreciate the ability to visualize itineraries on a map, organize travel details in one place, and collaborate with others. However, some users report occasional glitches and desire more advanced sorting and weather integration features.

#2 RUNNER UP

TripIt

TripIt is highly regarded for its ability to consolidate travel plans into a single, organized itinerary. Users appreciate its real-time updates and ease of use, especially for frequent travelers. However, some users express frustration with the need for a Pro subscription to access certain features and occasional login issues.

#3 Straggler

Roadtrippers

Roadtrippers is appreciated for its ability to help users discover interesting stops along their routes, making road trips more enjoyable. Users like the app's planning capabilities and the ability to share trips with others. However, many users are dissatisfied with the subscription model and report issues with route optimization and app functionality.

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Nuggets

Major Highlights of the Week

App Crashes

Several users experience app crashes, particularly when trying to access planned trips, leading to a black screen or freezing issues. This instability disrupts the user experience and undermines trust in the app's reliability.

I love the app and have a road trip planned in it but I can't even access it because the app crashes on a black screen.

Subscription Model

The annual subscription model is a point of contention, with users expressing a desire for more flexible payment options like monthly subscriptions. This rigidity in pricing may deter potential Pro users who travel infrequently.

Please consider offering Pro on a monthly basis for like $5. I can’t justify spending $40 for a year when I only vacation once a year.

Onboarding Frustrations

The onboarding process is criticized for being excessively long and intrusive, with many users finding the initial setup questions overwhelming and unnecessary. This can lead to user frustration and early app abandonment.

I wanted to try this app but OMG! Don't make me, as a first-time user, fill in the answers for all those questions.

Performance Issues

Users report significant lag and slow performance, especially on mobile devices, which hampers the usability of the app. This performance degradation is particularly problematic for users planning complex or long trips.

The app is so laggy and slow, tabs take ages to load and lists are a nightmare to work on.

Feature Limitations

Some users find the app's inability to import certain types of reservations, like tours from Airbnb or Viator, limiting. This gap in functionality can lead to incomplete itineraries and user dissatisfaction.

I wanted to like this app - it was fantastic for adding hotels and flights and reservations. But I’m completely unable to add tours booked on Airbnb or Viator.

Unskippable Tutorials

The app's unskippable tutorials and frequent pop-ups are seen as intrusive, detracting from the user experience. This approach can frustrate users who prefer to explore app features independently.

I downloaded this app and regretted it immediately. I was bombarded with a lengthy walkthrough that I couldn’t skip.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

App Crashes

Subscription Model

Onboarding Frustrations

Performance Issues

Feature Limitations

Unskippable Tutorials

The app's unskippable tutorials and frequent pop-ups are seen as intrusive, detracting from the user experience. This approach can frustrate users who prefer to explore app features independently.

Quotes of the week

Hear from some of the most impactful users to drive changes

Wanderlog makes it so easy to plan out your trips to make the most of your time in a new city! I love that you can sync your flights, hotels, and other accommodations directly into the app so you can see all that info as part of your trip itinerary. The map features are incredibly helpful in planning out your day's itinerary, letting you see all your saved spots in one convenient place.

tasma5022

Week of May 26th, 2025

I love this app for planning out each day. It lets you pick a title for each day, add each component like lodging, flights, activities, restaurants. You can easily share it with the people going on the trip and everyone can edit it. You can add the cost of everything, it’s just soooo helpful.

Rae906

Week of May 26th, 2025

I’ve been trying to find an app like this for a while. Many do too much; Wanderlog’s UX is really sleek, showing pertinent info in the preview of your entry, but allowing for more info with a simple click. The auto-add feature when linked with Gmail is clutch, and having those emails as attachments to each entry was so helpful during the trip.

Meganb129

Week of May 26th, 2025

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The quotes of the week

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User Experience Report

Report Date

Wanderlog - Travel Planner

Top Insights This Week

App Crashes

Laggy Performance

Intrusive Onboarding

Subscription Model Concerns

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts