Wanderlog - Travel Planner

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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TOP INSIGHTS

A weekly roundup of Wanderlog - Travel Planner's key feedback

Laggy Performance

Many users report that the app is slow and laggy, especially when handling large itineraries or on certain devices. This issue affects approximately 15% of users, making it difficult to use the app efficiently during travel planning.

The app is extremely laggy and slow, making it frustrating to use for trip planning.

Intrusive Onboarding

The onboarding process is lengthy and filled with numerous questions and pop-ups, which many users find overwhelming and off-putting. This affects around 10% of users, who often abandon the app before fully exploring its features.

The onboarding process is too long and filled with irrelevant questions, making it frustrating to get started.

Subscription Confusion

Users are often confused or frustrated by the subscription model, particularly the automatic renewal and lack of clear communication about costs. This issue impacts about 8% of users, leading to dissatisfaction and requests for refunds.

I was charged for a yearly subscription without clear warning, which I didn't intend to pay for.

Cluttered Interface

The app's interface is considered too busy and cluttered by some users, with excessive pop-ups and suggestions that detract from the user experience. Approximately 7% of users find this overwhelming, leading to a desire to delete the app.

The user interface is too cluttered with pop-ups and suggestions, making it hard to use.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

Wanderlog - Travel Planner

Wanderlog receives high praise for its user-friendly interface, comprehensive features, and ability to organize travel plans in one place. Users appreciate the app's integration with Google Maps, expense tracking, and collaborative features, although some mention occasional lag and a desire for more flexible subscription options.

#2 RUNNER UP

Notion

Notion is highly regarded for its versatility and ability to organize various aspects of life, from personal projects to professional tasks. Users appreciate its customizable interface and integration capabilities, though some express frustration with mobile app limitations and recent updates affecting functionality.

#3 Straggler

Wanderlog - Travel Planner

TripIt is valued for its ability to consolidate travel itineraries and provide timely updates, making it a favorite among frequent travelers. However, some users report issues with email integration and syncing, and there are concerns about the app's user interface and recent performance slowdowns.

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Nuggets

Major Highlights of the Week

Scrolling Issues

The app's scrolling functionality is problematic, with users unable to move the screen smoothly, leading to frustration and difficulty accessing information. This issue is particularly prevalent on iPads, where the screen jumps unexpectedly, hindering trip planning efforts.

The screen jumps around so much that I can't even click 'Add' on recommendations.

Interface Clutter

The user interface is perceived as overly busy, with excessive recommendations and pop-ups that overwhelm users. This clutter detracts from the app's usability, making it difficult for users to focus on their itinerary.

The interface is just too busy and makes me want to delete the app.

Subscription Confusion

Users are frustrated by the app's subscription model, particularly the lack of a monthly payment option and unexpected charges for annual subscriptions. This has led to dissatisfaction and a perception of poor customer care.

I wanted a monthly subscription, but they charged me for a whole year without warning.

Lag and Performance

The app suffers from significant lag and performance issues, especially when handling large itineraries. This results in a slow and frustrating user experience, diminishing the app's effectiveness as a planning tool.

The app is so laggy and slow, it takes ages to load anything.

Onboarding Overload

The onboarding process is excessively long and filled with intrusive questions, which deters users from continuing with the app. This initial experience is off-putting and leads to early uninstalls.

I uninstalled the app because the onboarding process was too long and filled with irrelevant questions.

Data Privacy Concerns

There are concerns about data privacy, with users wary of the app's data collection practices and potential sharing with third parties. This has led to distrust and reluctance to use the app.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Scrolling Issues

Interface Clutter

Subscription Confusion

Lag and Performance

Onboarding Overload

The onboarding process is excessively long and filled with intrusive questions, which deters users from continuing with the app. This initial experience is off-putting and leads to early uninstalls.

Data Privacy Concerns

There are concerns about data privacy, with users wary of the app's data collection practices and potential sharing with third parties. This has led to distrust and reluctance to use the app.

Quotes of the week

Hear from some of the most impactful users to drive changes

Wanderlog has been invaluable for organizing itineraries, especially with the 'optimize route' feature. I love that I can include flights, hotels, and attachments for reservations. My only small criticism is the app's 'noise' with suggestions, which can be distracting.

Ja McElroy

I love using Wanderlog to plan my trips. It’s so easy to use, and I like that it maps everything out so I can visualize my itinerary. I love that I can organize my hotels, flights, and things to do all in one place.

gibby7416

The app is fantastic for planning trips, especially with its ability to import flight and hotel reservations from emails. However, the user interface is too busy with pop-ups and AI suggestions, making it overwhelming at times.

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The quotes of the week

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User Experience Report

Report Date

Wanderlog - Travel Planner

Top Insights This Week

Laggy Performance

Intrusive Onboarding

Subscription Confusion

Cluttered Interface

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts