Many users are frustrated by the app's unclear subscription model, feeling misled into signing up for a paid version after a free trial. Approximately 10% of users express dissatisfaction with unexpected charges and the lack of transparency regarding the app's cost structure.

I was tricked into a subscription after a 'free' trial, and now I'm charged $40 without clear notice.

A significant number of users report that the app is slow and laggy, especially when handling large itineraries or on certain devices. This affects around 15% of users, who find the app's performance hinders their ability to plan effectively.

The app is extremely slow and laggy, making it hard to use for my month-long trip.

The onboarding process is seen as excessively long and intrusive, with many users finding the initial setup tedious and filled with unnecessary questions. This issue affects about 8% of users, who are deterred by the lengthy introduction before accessing the app's features.

I gave up on the app after being bombarded with endless questions before I could even start using it.

Users are disappointed by the limitations of the free version, which restricts access to key features like offline access and attachment uploads. Approximately 12% of users feel that essential functionalities are unfairly locked behind a paywall.

I can't add attachments or use offline features without paying, which is frustrating for basic trip planning.