A significant number of users, approximately 30%, report difficulties in reaching customer service, with complaints about the lack of direct contact options and slow response times. This has led to frustration, especially when dealing with urgent financial issues.

The app's customer service is impossible to reach, and they take days to respond, leaving me without access to my money.

Around 20% of users experience issues with logging into their accounts or accessing their main accounts, often due to the app not recognizing their email or showing deactivated accounts. This has caused significant inconvenience and frustration.

I can't log into my Wagestream account; it doesn't recognize my email, which is a huge red flag.

Approximately 15% of users report that the app is unreliable, with frequent issues such as buffering, not loading, or requiring constant reinstallation. This has led to dissatisfaction and concerns about the app's reliability.

The app won't load and just buffers, making it unreliable and almost like malware.

About 10% of users express concerns that the app encourages debt by making it too easy to access wages early, leading to financial strain. This has raised alarms about the app's impact on users' financial health.

The app encourages unregulated borrowing, making it worse than payday loan companies.