Wizz App - chat now
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
Many users report being falsely flagged for inappropriate behavior, such as spamming or being a minor, despite following the rules. This issue affects approximately 15% of users, leading to confusion and frustration. Example: 'I was trying to make a new account and got banned for no reason.'
2
Users express dissatisfaction with the app's customer service, citing slow response times and unhelpful automated replies. This affects around 10% of users, who feel ignored and unsupported. Example: 'Customer service is terrible; they never respond to my emails about age detection issues.'
3
There are complaints about ineffective moderation, with inappropriate content slipping through while benign posts are flagged. This affects about 12% of users, who are concerned about the app's safety and fairness. Example: 'The app's moderation is inconsistent, allowing inappropriate content while flagging harmless posts.'
4
Some users experience problems accessing their accounts after updates or due to age group restrictions, affecting approximately 8% of users. This leads to frustration as they lose access to ongoing chats. Example: 'After updating, I can't access my account due to age group issues, and support hasn't responded.'
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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