Virgin Money Credit Card
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
A significant number of users report that the app frequently fails to load or takes an excessively long time to open, making it difficult to access account information. Approximately 30% of users seem to be affected by this issue, leading to frustration and inconvenience.
2
Users are experiencing issues with approving payments through the app, as the approval screen often fails to appear, forcing them to use alternative methods like SMS. This problem affects about 20% of users, complicating the payment process.
3
Many users report that Face ID and other login methods are unreliable, often requiring them to reset passwords or reinstall the app. This affects around 15% of users, causing repeated access issues.
4
Frequent updates and compatibility problems with certain devices prevent users from accessing the app, with some unable to update or install it. This affects approximately 10% of users, leading to significant access barriers.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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