Vids AI - Reels Video Editor

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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Vids AI - Reels Video Editor

Top Insights This Week

Week of May 15th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Vids AI - Reels Video Editor's key feedback

1

Subscription Issues

Many users are frustrated with unexpected charges and difficulties in canceling subscriptions, affecting approximately 20% of users. This issue is compounded by a lack of responsive customer support, leading to dissatisfaction and distrust.

I tried to cancel and no way to cancel, waited for help and still been waiting.

2

AI Feature Limitations

Users are disappointed with the AI features, which often do not work as advertised or are inaccessible without additional payments, affecting around 15% of users. This has led to feelings of being misled by the app's promotional materials.

You can’t even use the AI feature without paying for each video after paying $60 dollars!

3

App Performance Issues

Frequent crashes and slow processing times are common complaints, affecting about 10% of users. These technical issues hinder the app's usability and frustrate users who expect a smooth editing experience.

The app crashes frequently and takes forever to save a project.

4

Feature Discrepancies

There is a notable discrepancy between advertised features and actual functionality, particularly with AI effects and editing capabilities, affecting approximately 12% of users. This has led to disappointment and a perception of false advertising.

The app doesn't do what it's advertising at all.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Canva
Canva is highly praised for its user-friendly interface and versatility in design, making it a favorite among users for creating visually appealing content quickly. Users appreciate the wide range of templates and features available even in the free version, though some express a desire for more advanced features.

#2 RUNNER UP

TikTok
TikTok is celebrated for its engaging and entertaining platform, allowing users to connect globally and share creative content. However, some users report issues with app performance and moderation, while others express concerns about privacy and account management.

#3 Straggler

Vids AI - Reels Video Editor
Vids AI receives mixed feedback, with users appreciating its AI-driven features and ease of use for quick video edits. However, many users report technical issues such as glitches and slow processing, and some express dissatisfaction with the subscription model and customer support.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Canva
#1 Users Choice
Canva is highly praised for its user-friendly interface and versatility in design, making it a favorite among users for creating visually appealing content quickly. Users appreciate the wide range of templates and features available even in the free version, though some express a desire for more advanced features.
TikTok
#2 Runner-up
TikTok is celebrated for its engaging and entertaining platform, allowing users to connect globally and share creative content. However, some users report issues with app performance and moderation, while others express concerns about privacy and account management.
Vids AI - Reels Video Editor
#3 Straggler
Vids AI receives mixed feedback, with users appreciating its AI-driven features and ease of use for quick video edits. However, many users report technical issues such as glitches and slow processing, and some express dissatisfaction with the subscription model and customer support.

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Nuggets

Major Highlights of the Week

Subscription Issues
Users are experiencing unauthorized charges and difficulties in canceling subscriptions, leading to financial dissatisfaction and trust issues with the app.
I canceled my subscription but was still charged for a year, and there's no way to get a refund.
AI Feature Limitations
The AI features, which are a major selling point, are often unavailable or fail to work as advertised, causing frustration among users who paid for these capabilities.
Exporting Problems
Users face significant issues with exporting videos, including long processing times and frequent failures, which disrupts the editing workflow.
Spent hours editing, but the app won't export my video, making it a waste of time.
Feature Discrepancies
There is a notable difference in features between iOS and Android versions, with Android users feeling left out due to missing functionalities.
The app lacks many features on Android that are available on iOS, making it less useful.
App Stability
Frequent crashes and bugs are reported, particularly during video editing and exporting, leading to a poor user experience.
The app crashes every time I try to edit or export a video, making it unusable.
Misleading Advertising
The app's advertising promises features that are either not present or do not function as expected, leading to user disappointment and perceptions of false advertising.
The app advertises AI video conversion, but it doesn't deliver on this promise.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Subscription Issues
Users are experiencing unauthorized charges and difficulties in canceling subscriptions, leading to financial dissatisfaction and trust issues with the app.
AI Feature Limitations
The AI features, which are a major selling point, are often unavailable or fail to work as advertised, causing frustration among users who paid for these capabilities.
Exporting Problems
Users face significant issues with exporting videos, including long processing times and frequent failures, which disrupts the editing workflow.
Feature Discrepancies
There is a notable difference in features between iOS and Android versions, with Android users feeling left out due to missing functionalities.
App Stability
Frequent crashes and bugs are reported, particularly during video editing and exporting, leading to a poor user experience.
Misleading Advertising
The app's advertising promises features that are either not present or do not function as expected, leading to user disappointment and perceptions of false advertising.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is great for quick edits, but the AI features are often unavailable due to server overload, which is frustrating for a paid service.
IamPhreshAF
Week of May 15th, 2025
I subscribed for the AI features, but they are often missing or not working, making the app not worth the subscription cost.
AboynameCaro
Week of May 15th, 2025
The app has potential, but frequent crashes and bugs make it unreliable for serious editing projects.
xtakestheshots
Week of May 15th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is great for quick edits, but the AI features are often unavailable due to server overload, which is frustrating for a paid service.
Candice Wu
App Store
I subscribed for the AI features, but they are often missing or not working, making the app not worth the subscription cost.
Kelly Williams
Google Play
The app has potential, but frequent crashes and bugs make it unreliable for serious editing projects.
Koray Okumus
Google Play

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