Viggle AI

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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Viggle AI

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Viggle AI's key feedback

1

Subscription Costs

Many users are frustrated with the high subscription costs, feeling that the app's value does not justify the price. Approximately 15% of users express dissatisfaction with the pricing model, suggesting it feels like a money grab.

The app's subscription is too expensive for what it offers, making it feel like a scam.

2

Technical Glitches

Users frequently report technical issues such as app crashes, freezing, and problems with uploading or generating videos. These glitches affect around 20% of users, leading to a frustrating experience.

The app keeps crashing and freezing, making it unusable at times.

3

Double Charging

A significant concern among users is being charged twice for subscriptions, especially when purchasing through different platforms. This issue affects about 5% of users, causing distrust and dissatisfaction.

I've been charged twice for my subscription, and customer support hasn't responded.

4

Feature Restrictions

Users are disappointed with the removal of free features, such as the 'Multi' feature, which now requires payment. This change has affected approximately 10% of users who enjoyed these features when they were free.

I loved the app until they made the 'Multi' feature paid, which was a huge letdown.

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Director of Product and Design Operations, Grubhub
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COMPETITORS ANALYSIS

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#1 USERS CHOICE

Viggle AI
Viggle AI receives mostly positive feedback for its fun and engaging features, with users praising its ability to create viral content and its ease of use. However, some users report issues with slow loading times and occasional technical glitches.

#2 RUNNER UP

Reface
Reface is criticized heavily for its deceptive pricing and poor customer service, with many users feeling scammed by hidden charges and unsatisfactory app performance. Users express frustration over the app's inability to deliver on its advertised features.

#3 Straggler

Avatarify
Avatarify receives mixed reviews, with some users enjoying the app's face-swapping capabilities, while others complain about technical issues and limited functionality. The app's performance is often compared unfavorably to competitors.

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Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Viggle AI
#1 Users Choice
Viggle AI receives mostly positive feedback for its fun and engaging features, with users praising its ability to create viral content and its ease of use. However, some users report issues with slow loading times and occasional technical glitches.
Reface
#2 Runner-up
Reface is criticized heavily for its deceptive pricing and poor customer service, with many users feeling scammed by hidden charges and unsatisfactory app performance. Users express frustration over the app's inability to deliver on its advertised features.
Avatarify
#3 Straggler
Avatarify receives mixed reviews, with some users enjoying the app's face-swapping capabilities, while others complain about technical issues and limited functionality. The app's performance is often compared unfavorably to competitors.

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Nuggets

Major Highlights of the Week

Subscription Confusion
Users are experiencing issues with being charged multiple times for subscriptions, leading to frustration and difficulty in managing their accounts. This is compounded by a lack of response from customer support when users seek assistance.
I was charged twice for my subscription and can't renew without being double charged again.
Feature Removal
The removal of the free 'Multi' feature has disappointed users who enjoyed creating videos without additional costs. This change has led to dissatisfaction as users feel they are being forced to pay for previously free features.
App Crashes
Frequent app crashes, especially during video uploads and processing, are causing significant user frustration. These technical issues hinder the app's usability and deter users from continuing to engage with the platform.
The app keeps crashing when I try to upload a video, making it unusable.
Screen Freezing
Users report that the app frequently freezes, particularly when uploading images or videos, which disrupts the user experience. This issue is exacerbated by the app's inability to handle certain device updates effectively.
Every time I try to upload a character, the screen freezes, and I can't proceed.
High Subscription Costs
The high cost of subscriptions is a major concern, with users feeling that the app's pricing is not justified by its features. This perception of poor value for money is leading to negative sentiment and potential churn.
The subscription is too expensive for what the app offers; it should be more affordable.
Video Generation Issues
Users are experiencing problems with video generation, where the process either fails to complete or results in poor quality outputs. This technical shortcoming is affecting user satisfaction and the app's perceived reliability.
My videos get stuck at 99% and never finish generating, which is very frustrating.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Subscription Confusion
Users are experiencing issues with being charged multiple times for subscriptions, leading to frustration and difficulty in managing their accounts. This is compounded by a lack of response from customer support when users seek assistance.
Feature Removal
The removal of the free 'Multi' feature has disappointed users who enjoyed creating videos without additional costs. This change has led to dissatisfaction as users feel they are being forced to pay for previously free features.
App Crashes
Frequent app crashes, especially during video uploads and processing, are causing significant user frustration. These technical issues hinder the app's usability and deter users from continuing to engage with the platform.
Screen Freezing
Users report that the app frequently freezes, particularly when uploading images or videos, which disrupts the user experience. This issue is exacerbated by the app's inability to handle certain device updates effectively.
High Subscription Costs
The high cost of subscriptions is a major concern, with users feeling that the app's pricing is not justified by its features. This perception of poor value for money is leading to negative sentiment and potential churn.
Video Generation Issues
Users are experiencing problems with video generation, where the process either fails to complete or results in poor quality outputs. This technical shortcoming is affecting user satisfaction and the app's perceived reliability.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app was great initially, but after an update, it freezes at the last step when making a video. It's frustrating and needs fixing.
Zoeloves_ocean123
I can't get past the upload for Multi; it hangs at the last step. The app was a turning point for my content creation, but now it's a discouraging thorn.
kizziesings
The app doesn't fit the screen on my Samsung S23, making it impossible to click the create button. It's disappointing.
A Google user

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app was great initially, but after an update, it freezes at the last step when making a video. It's frustrating and needs fixing.
Candice Wu
App Store
I can't get past the upload for Multi; it hangs at the last step. The app was a turning point for my content creation, but now it's a discouraging thorn.
Kelly Williams
Google Play
The app doesn't fit the screen on my Samsung S23, making it impossible to click the create button. It's disappointing.
Koray Okumus
Google Play

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