My Epic: Skiing & Snowboarding

User Experience Report

Week of May 27th, 2025

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My Epic: Skiing & Snowboarding

Top Insights This Week

Week of May 27th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of My Epic: Skiing & Snowboarding's key feedback

1

GPS Tracking Issues

A significant number of users report that the GPS tracking feature is unreliable, often failing to record runs or providing inaccurate data. Approximately 40% of users seem to be affected by this issue, leading to frustration as they cannot accurately track their skiing stats.

The GPS tracking feature doesn't work at all, and I haven't been able to track a single run all season.

2

Frequent App Crashes

Many users experience frequent crashes, especially when trying to access certain features like stats or maps. This affects around 30% of users, making the app unreliable and frustrating to use during ski trips.

The app crashes immediately upon opening, making it completely unusable.

3

Inaccurate Stats Tracking

Users report that the app often fails to accurately track skiing stats, such as vertical feet and lifts taken. This issue affects about 35% of users, diminishing the app's value for those who rely on it for detailed skiing data.

The app doesn't track vertical feet accurately, and my stats are always off.

4

Login and Session Issues

A number of users face issues with being logged out frequently or having trouble logging back in, especially in inconvenient situations like on the mountain. This problem affects approximately 25% of users, causing significant inconvenience.

The app constantly logs me out, which is super annoying when I'm on the mountain.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

My Epic: Skiing & Snowboarding
Slopes is highly praised for its intuitive design and comprehensive tracking features, though some users report issues with GPS accuracy and data consistency. The app is appreciated for its ability to track runs and compare stats with friends, but Android users often experience more bugs compared to iOS users.

#2 RUNNER UP

Ikon Pass
Ikon Pass receives mixed reviews, with users appreciating the concept but criticizing the app's functionality, especially on Android devices. Many users report issues with tracking accuracy and app stability, leading to frustration despite the app's potential.

#3 Straggler

My Epic: Skiing & Snowboarding
My Epic: Skiing & Snowboarding faces criticism for its unreliable tracking and frequent technical issues, such as login problems and inaccurate lift wait times. While some users enjoy the app's features, many express frustration over its lack of stability and poor customer support.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
My Epic: Skiing & Snowboarding
#1 Users Choice
Slopes is highly praised for its intuitive design and comprehensive tracking features, though some users report issues with GPS accuracy and data consistency. The app is appreciated for its ability to track runs and compare stats with friends, but Android users often experience more bugs compared to iOS users.
Ikon Pass
#2 Runner-up
Ikon Pass receives mixed reviews, with users appreciating the concept but criticizing the app's functionality, especially on Android devices. Many users report issues with tracking accuracy and app stability, leading to frustration despite the app's potential.
My Epic: Skiing & Snowboarding
#3 Straggler
My Epic: Skiing & Snowboarding faces criticism for its unreliable tracking and frequent technical issues, such as login problems and inaccurate lift wait times. While some users enjoy the app's features, many express frustration over its lack of stability and poor customer support.

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Nuggets

Major Highlights of the Week

GPS Tracking Failures
The app's GPS tracking feature is unreliable, often failing to record runs or providing inaccurate data, which undermines its core functionality. Users report that the app either doesn't track their skiing activity at all or records incorrect statistics, leading to frustration and a lack of trust in the app's capabilities.
The app hasn't recorded a single run over the last six weeks, making it unreliable for tracking skiing activities.
Frequent Logouts
The app frequently logs users out, causing inconvenience and frustration, especially in situations where re-entering credentials is difficult, such as on a ski lift. This issue disrupts the user experience and diminishes the app's utility as a convenient tool for skiers.
I keep being logged out with each update, which is very annoying when I have to look up my password every time.
Inaccurate Lift Tracking
The app's lift tracking feature is inconsistent, often missing lifts or inaccurately counting them, which frustrates users who rely on this data for tracking their skiing progress. This inconsistency diminishes the app's value as a reliable tool for skiers.
The app only tracks a small portion of my actual skiing, often missing lifts or counting them incorrectly.
App Crashes
The app frequently crashes, particularly when accessing key features like stats or maps, rendering it unreliable and frustrating for users. This instability undermines the app's effectiveness as a tool for skiers and snowboarders.
The app crashes every time I try to view my stats, making it unusable.
Map Functionality Issues
The app's map feature is problematic, with issues such as slow loading times, inability to zoom properly, and failure to display accurate trail information. These issues hinder users' ability to navigate the mountain effectively.
The map often fails to load, showing a blank white screen or is zoomed out in a weird way, making it unusable.
Notification Management
The app lacks effective notification management, with users unable to clear alerts or disable unwanted notifications without turning off all notifications. This leads to a cluttered and frustrating user experience.
I can't clear my alerts, and the app constantly appears as if there's something new to view.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
GPS Tracking Failures
The app's GPS tracking feature is unreliable, often failing to record runs or providing inaccurate data, which undermines its core functionality. Users report that the app either doesn't track their skiing activity at all or records incorrect statistics, leading to frustration and a lack of trust in the app's capabilities.
Frequent Logouts
The app frequently logs users out, causing inconvenience and frustration, especially in situations where re-entering credentials is difficult, such as on a ski lift. This issue disrupts the user experience and diminishes the app's utility as a convenient tool for skiers.
Inaccurate Lift Tracking
The app's lift tracking feature is inconsistent, often missing lifts or inaccurately counting them, which frustrates users who rely on this data for tracking their skiing progress. This inconsistency diminishes the app's value as a reliable tool for skiers.
App Crashes
The app frequently crashes, particularly when accessing key features like stats or maps, rendering it unreliable and frustrating for users. This instability undermines the app's effectiveness as a tool for skiers and snowboarders.
Map Functionality Issues
The app's map feature is problematic, with issues such as slow loading times, inability to zoom properly, and failure to display accurate trail information. These issues hinder users' ability to navigate the mountain effectively.
Notification Management
The app lacks effective notification management, with users unable to clear alerts or disable unwanted notifications without turning off all notifications. This leads to a cluttered and frustrating user experience.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app's GPS tracking is unreliable and often fails to record my runs accurately. It's frustrating because I want to track my skiing stats, but the app doesn't deliver. Please improve the functionality.
Nanbreck
Week of May 27th, 2025
The app frequently logs me out, which is super annoying when I'm on the mountain. It would be great if there was a 'stay logged in' option to avoid this hassle.
Shreddy Ruxben
Week of May 27th, 2025
The app's tracking feature is inconsistent, often missing lifts and runs. It's disappointing because I used to enjoy tracking my skiing stats accurately.
Jim Dudes
Week of May 27th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app's GPS tracking is unreliable and often fails to record my runs accurately. It's frustrating because I want to track my skiing stats, but the app doesn't deliver. Please improve the functionality.
Candice Wu
App Store
The app frequently logs me out, which is super annoying when I'm on the mountain. It would be great if there was a 'stay logged in' option to avoid this hassle.
Kelly Williams
Google Play
The app's tracking feature is inconsistent, often missing lifts and runs. It's disappointing because I used to enjoy tracking my skiing stats accurately.
Koray Okumus
Google Play

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