Umax - Become Hot

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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TOP INSIGHTS

A weekly roundup of Umax - Become Hot's key feedback

High Cost

Many users are frustrated with the app's pricing structure, feeling that the cost is too high for the value provided. Approximately 30% of users express dissatisfaction with the app's pricing, noting that even after paying, additional charges are required for more scans.

I paid for a subscription, but it still charges for every scan, making it too expensive.

Loading Issues

A significant number of users report that the app gets stuck during the scanning process, often at 91%, and never completes the analysis. This issue affects about 40% of users, leading to frustration and requests for refunds.

My face scan never finishes and gets stuck at 91%, wasting my time and money.

Functionality Problems

Users frequently encounter problems with the app's basic functionality, such as being unable to log in or the app crashing. Around 15% of users mention these issues, which prevent them from using the app as intended.

I can't even log into the app; it keeps saying my login is incorrect.

Misleading Free Offers

Some users feel misled by the app's promise of free features, which require sharing with friends or additional payments. Approximately 15% of users express disappointment with these misleading offers.

The app promised free results if I shared with friends, but it didn't work and asked for payment instead.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

BeautyPlus

BeautyPlus receives positive feedback for its user-friendly interface and effective photo editing features. Users appreciate the app's ability to enhance photos and videos, although some express frustration over the shift to a subscription model and the removal of ad-based feature unlocks.

#2 RUNNER UP

FaceApp

FaceApp is praised for its advanced editing capabilities and fun features, but users are disappointed with the removal of popular features and the increase in subscription costs. Some users report issues with customer support and subscription management.

#3 Straggler

Umax - Become Hot

Umax - Become Hot faces criticism for its subscription model and technical issues, such as scans getting stuck and slow loading times. Users express dissatisfaction with the app's performance and perceive it as a cash grab, though a few users find it enjoyable.

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Nuggets

Major Highlights of the Week

Incomplete Scans

Users experience scans getting stuck at 91% or resetting, leading to frustration and perceived value loss. This issue undermines the app's core functionality and user trust.

My face scan never completed and kept resetting, wasting my time and money.

Unexpected Costs

The app's pricing model is perceived as misleading, with users feeling deceived by additional charges after subscription. This creates dissatisfaction and a sense of being exploited.

I paid for a subscription but was charged again for each scan, which was not clear upfront.

Users face difficulties logging into the app, with incorrect login messages and account access problems. This hinders user engagement and retention.

Slow Processing

The app's face scanning process is excessively slow, taking hours or even days, which frustrates users and diminishes the app's perceived efficiency. This delay impacts user satisfaction and app usability.

It took hours for my face scan to process, which is unacceptable.

Ineffective Sharing Incentive

The app's sharing incentive fails to deliver promised results, leading to user disappointment and distrust. This ineffective feature damages the app's credibility.

I shared with friends as instructed but received no results, making the feature pointless.

Security Concerns

Users report receiving scam emails after attempting to create an account, raising concerns about data security and privacy. This issue threatens user trust and app reputation.

After trying to make an account, I was flooded with scam emails, which is alarming.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Incomplete Scans

Users experience scans getting stuck at 91% or resetting, leading to frustration and perceived value loss. This issue undermines the app's core functionality and user trust.

Unexpected Costs

The app's pricing model is perceived as misleading, with users feeling deceived by additional charges after subscription. This creates dissatisfaction and a sense of being exploited.

Users face difficulties logging into the app, with incorrect login messages and account access problems. This hinders user engagement and retention.

Slow Processing

Ineffective Sharing Incentive

The app's sharing incentive fails to deliver promised results, leading to user disappointment and distrust. This ineffective feature damages the app's credibility.

Security Concerns

Users report receiving scam emails after attempting to create an account, raising concerns about data security and privacy. This issue threatens user trust and app reputation.

Quotes of the week

Hear from some of the most impactful users to drive changes

I paid for the subscription, but the app got stuck at 91% during the scan and reset when I reopened it. It's frustrating and feels like a waste of money.

Gamermanxd999

The app charges for everything, and even after sharing with friends as suggested, I didn't receive any results. It feels like a cash grab.

Pierce Leonard

The scanner doesn't finish, and this issue is widespread. I joined the Discord, and everyone has the same problem. I want a refund.

Niko Sandro Sanik

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User Experience Report

Report Date

Umax - Become Hot

Top Insights This Week

High Cost

Loading Issues

Functionality Problems

Misleading Free Offers

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

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The quotes of the week

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Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

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