Many users report difficulties in connecting devices to the app, with approximately 30% experiencing persistent connectivity problems, especially after updates. This issue affects various devices, including lights, cameras, and locks, leading to frustration and inability to use the app effectively.

I spent hours trying to reconnect my lights, but nothing worked.

Around 25% of users express dissatisfaction with app updates, which often lead to loss of functionality or increased bugs. These updates have caused previously working features to malfunction, such as incorrect data recording and device control issues.

The app no longer records my cat's activity accurately after the update.

Approximately 20% of users are frustrated with the lack of effective customer support, finding it difficult to get help with app issues. This lack of support leaves users unable to resolve problems, leading to negative experiences with the app.

I am unable to contact support after my camera won't pair.

About 15% of users report issues with device control accuracy, such as incorrect color settings for lights or malfunctioning motion detection. These inaccuracies make the app unreliable for controlling smart devices.

The app changes my light colors incorrectly, turning pink into red.