A significant number of users report difficulties logging into the app, with issues such as unexpected errors, device authentication failures, and frequent reinstallation requirements. Approximately 20% of users seem to be affected by these login problems.

I can't log in to the app, it keeps saying unexpected error and asks me to set up my device again.

Many users experience frequent app crashes, especially after updates, which prevent them from accessing their accounts. This issue affects around 15% of users, causing frustration and inconvenience.

The app crashes every time I try to open it, making it impossible to use.

Users frequently report that the cheque deposit feature is unreliable, often failing to process cheques correctly. This problem affects about 10% of users who attempt to use this feature.

The app never accepts cheque deposits, always saying it can't read the cheque.

A notable number of users are dissatisfied with the absence of push notifications for transactions, which is a standard feature in other banking apps. Approximately 10% of users have expressed the need for this functionality.

The app desperately needs push notifications for transactions like other banks offer.