Trust: Crypto & Bitcoin Wallet
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
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TOP INSIGHTS
1
Many users report unauthorized transactions and missing funds, indicating potential security vulnerabilities. Approximately 20% of users express concerns about their funds being compromised without their consent. Example: 'My funds were transferred without my approval, and there's no way to track the transactions.'
2
Users frequently mention the lack of effective customer support, with many unable to get assistance for their issues. Around 15% of users express frustration over the absence of direct support channels. Example: 'There's no way to contact support, just a chatbot with useless tips.'
3
Several users experience app crashes, slow performance, and glitches, especially after updates. Approximately 10% of users report these technical issues affecting their experience. Example: 'The app is slow and keeps crashing, making it nearly unusable.'
4
There are numerous reports of scams and fraudulent activities facilitated through the app, with users losing funds to fake tokens and phishing attacks. About 25% of users mention encountering scams or fraudulent activities. Example: 'Scammers use this app to steal crypto, and there's no protection against it.'
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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