Trustpilot
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
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TOP INSIGHTS
1
A significant number of users report difficulties logging into their accounts, often due to issues with email confirmation links. Approximately 10% of users seem to be affected by this problem, which hinders their ability to fully utilize the app's features.
2
Several users express concerns about Trustpilot removing negative reviews, which they believe compromises the platform's integrity. This issue affects around 5% of users, who feel that the app may be biased towards businesses that pay for better ratings.
3
Users frequently encounter issues with account access, such as being unable to log in or having their accounts unexpectedly locked. This affects about 8% of users, leading to frustration and decreased trust in the platform.
4
A portion of users experience technical difficulties with the app, such as freezing or crashing, which disrupts their ability to use it effectively. Approximately 7% of users report these issues, which can deter them from using the app regularly.
COMPETITORS ANALYSIS
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