tricount - Split group bills

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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tricount - Split group bills

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of tricount - Split group bills's key feedback

1

Feature Removal Frustration

Many users are frustrated with the removal of key features such as individual mode and detailed expense views, which were available in previous versions. Approximately 30% of users have expressed dissatisfaction with these changes, leading some to switch to alternative apps.

The app was perfect before you removed the filter views and the ability to see expenses that impacted me.

2

Interface Confusion

The new user interface has been described as confusing and less intuitive, with intrusive icons and a less clear layout. Around 25% of users have mentioned that the update has made the app harder to use.

Bring back the old user interface, the new icons are really intrusive and confusing.

3

Calculation Errors

Some users have reported issues with incorrect calculations, especially when adjusting expenses for individual participants. This problem affects about 10% of users, causing significant inconvenience.

Simple calculations for three participants are totally incorrect now, and there's no solution from support.

4

Login and Data Loss

Users have experienced problems with logging in and have reported losing their tricounts after updates, which has affected approximately 5% of users. This has led to frustration and a loss of trust in the app.

Did an update and lost all my tricounts, which is very frustrating.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Splid
Splid receives overwhelmingly positive feedback for its ease of use, intuitive interface, and lack of intrusive ads. Users appreciate its functionality for splitting bills without requiring signups or cloud storage, making it a favorite for group expenses.

#2 RUNNER UP

Splitwise
Splitwise is praised for its reliability and ease of use in managing expenses for both daily use and trips. However, recent changes introducing transaction limits and subscription fees have led to dissatisfaction among users, prompting some to seek alternatives.

#3 Straggler

tricount - Split group bills
Tricount has received mixed feedback, with users appreciating its free and unlimited features for splitting expenses. However, recent updates have removed popular functionalities, leading to user frustration and calls for a return to the previous version.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Splid
#1 Users Choice
Splid receives overwhelmingly positive feedback for its ease of use, intuitive interface, and lack of intrusive ads. Users appreciate its functionality for splitting bills without requiring signups or cloud storage, making it a favorite for group expenses.
Splitwise
#2 Runner-up
Splitwise is praised for its reliability and ease of use in managing expenses for both daily use and trips. However, recent changes introducing transaction limits and subscription fees have led to dissatisfaction among users, prompting some to seek alternatives.
tricount - Split group bills
#3 Straggler
Tricount has received mixed feedback, with users appreciating its free and unlimited features for splitting expenses. However, recent updates have removed popular functionalities, leading to user frustration and calls for a return to the previous version.

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Nuggets

Major Highlights of the Week

Feature Removal
The removal of 'individual mode' and 'detail mode' has frustrated users who found these features essential for personal expense tracking. The update has led to dissatisfaction, prompting some users to switch to alternative apps.
We miss the 'individual mode' and 'detail mode'; it was way better before the update.
Interface Confusion
The new user interface is perceived as intrusive and confusing, with users finding the icons and layout less intuitive than before. This has led to a decline in user satisfaction and usability.
Bring back the old user interface, pleeeeease! The icons are really intrusive, disturbing and confusing.
Calculation Errors
Users have reported inaccuracies in expense calculations, particularly for groups of three, which were previously reliable. This issue has been acknowledged by Tricount but remains unresolved, leading to user migration to competitors.
Now simple calculations for 3 participants are completely incorrect, confirmed by Tricount but no solution.
Data Loss
Some users experienced data loss after updates, including losing all their tricounts, which has severely impacted trust in the app's reliability. This has resulted in users expressing frustration and considering alternative solutions.
Did an update. Lost all my tricounts.
Payment Issues
The app no longer supports in-app payments or the removal of group members, which has degraded the user experience. This limitation has been a significant inconvenience for users managing group expenses.
Not possible to pay in the app or remove members from the group anymore.
Complexity Increase
The update has increased complexity by removing the ability to filter expenses and view personal impact, making it harder for users to manage their finances efficiently. Users find the new version less practical and visually appealing.
You removed the filter views and the possibility to order expenses based on different criteria.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Feature Removal
The removal of 'individual mode' and 'detail mode' has frustrated users who found these features essential for personal expense tracking. The update has led to dissatisfaction, prompting some users to switch to alternative apps.
Interface Confusion
The new user interface is perceived as intrusive and confusing, with users finding the icons and layout less intuitive than before. This has led to a decline in user satisfaction and usability.
Calculation Errors
Users have reported inaccuracies in expense calculations, particularly for groups of three, which were previously reliable. This issue has been acknowledged by Tricount but remains unresolved, leading to user migration to competitors.
Data Loss
Some users experienced data loss after updates, including losing all their tricounts, which has severely impacted trust in the app's reliability. This has resulted in users expressing frustration and considering alternative solutions.
Payment Issues
The app no longer supports in-app payments or the removal of group members, which has degraded the user experience. This limitation has been a significant inconvenience for users managing group expenses.
Complexity Increase
The update has increased complexity by removing the ability to filter expenses and view personal impact, making it harder for users to manage their finances efficiently. Users find the new version less practical and visually appealing.

Quotes of the week

Hear from some of the most impactful users to drive changes

The recent update removed key features like individual mode and filter views, making it difficult to see expenses that impact me. The app was perfect before, and now it's less useful.
Limered2014
I used to love Tricount, but the new update is confusing and lacks features like sorting expenses by personal impact. I'm considering alternatives.
WallyVA1
The app's new version is less intuitive, and simple calculations for groups are incorrect. Customer service is unhelpful, so I've switched to Splitwise.
Migwau

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The quotes of the week

Hear from some of the most impactful users to drive changes
The recent update removed key features like individual mode and filter views, making it difficult to see expenses that impact me. The app was perfect before, and now it's less useful.
Candice Wu
App Store
I used to love Tricount, but the new update is confusing and lacks features like sorting expenses by personal impact. I'm considering alternatives.
Kelly Williams
Google Play
The app's new version is less intuitive, and simple calculations for groups are incorrect. Customer service is unhelpful, so I've switched to Splitwise.
Koray Okumus
Google Play

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