TREBEL Music - Download Songs

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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TREBEL Music - Download Songs

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of TREBEL Music - Download Songs's key feedback

1

Song Deletion

Users report that songs are being automatically deleted from their libraries, causing frustration and inconvenience. Approximately 10% of users have mentioned this issue, indicating a significant impact on the user experience.

I was shocked to find that my songs were gone overnight, and now I have to start over.

2

Ad Overload

Many users are frustrated with the frequency and intrusiveness of ads, especially when downloading songs. This issue affects about 15% of users, who feel that the ads disrupt their music experience.

I get bombarded by ads every time I try to download a song, which is really annoying.

3

Audio Quality Issues

Some users have complained about poor audio quality, describing it as distorted or low-quality. This problem affects around 8% of users, who find the sound quality unsatisfactory compared to other music apps.

The music sounds like it was recorded on a flip phone, please fix this.

4

Limited Song Availability

Users are disappointed by the limited availability of certain songs and artists, which restricts their ability to create comprehensive playlists. Approximately 12% of users have expressed this concern, highlighting a need for a broader music library.

I can't find many of the songs I love, which is frustrating when trying to build my playlist.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Spotify
Spotify is highly praised for its extensive music library and personalized algorithm, making it a favorite among users. However, some users express frustration with the frequency of ads and the limitations of the free version, which requires a premium subscription for a better experience.

#2 RUNNER UP

TREBEL Music - Download Songs
TREBEL Music receives positive feedback for its offline listening capabilities and being a free service without a subscription requirement. Users appreciate the app's ease of use and music selection, though some express concerns about ads during downloads and occasional glitches.

#3 Straggler

SoundCloud
SoundCloud is appreciated for its wide range of music, including underground and independent artists, and its ability to play music in the background. Users enjoy the platform's creativity and music discovery features, but some are dissatisfied with the frequency of ads and occasional app performance issues.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Spotify
#1 Users Choice
Spotify is highly praised for its extensive music library and personalized algorithm, making it a favorite among users. However, some users express frustration with the frequency of ads and the limitations of the free version, which requires a premium subscription for a better experience.
TREBEL Music - Download Songs
#2 Runner-up
TREBEL Music receives positive feedback for its offline listening capabilities and being a free service without a subscription requirement. Users appreciate the app's ease of use and music selection, though some express concerns about ads during downloads and occasional glitches.
SoundCloud
#3 Straggler
SoundCloud is appreciated for its wide range of music, including underground and independent artists, and its ability to play music in the background. Users enjoy the platform's creativity and music discovery features, but some are dissatisfied with the frequency of ads and occasional app performance issues.

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Nuggets

Major Highlights of the Week

Song Deletion
Users experience automatic deletion of songs from their library, causing frustration and loss of access to favorite tracks. This issue undermines the reliability of the app's offline feature, which is a key selling point.
I was shocked to find all my songs gone from my library overnight.
Audio Quality
The app's audio quality is inconsistent, with some tracks sounding distorted or of poor quality, which detracts from the listening experience. This inconsistency in sound quality can lead to dissatisfaction among users who expect high-quality audio.
Some songs sound like they were recorded on a flip phone, please fix this.
Ad Overload
Excessive ads during song downloads and playback are causing annoyance, with some users reporting multiple ads for a single song. This high frequency of ads disrupts the user experience and may drive users to seek alternative music apps.
I got over 8 ads just to download one song, it's frustrating.
Gems vs. Coins
The transition from coins to gems for in-app transactions has been poorly received, with users feeling that gems are harder to accumulate, making it more difficult to enjoy music without interruptions. This change is perceived as a push towards monetization, reducing the app's appeal as a free service.
Switching to gems makes it harder to listen to music, feels like a cash grab.
Playlist Glitches
Users report glitches with playlists, such as songs not playing in order or playlists disappearing entirely. These technical issues disrupt the seamless music experience that users expect from the app.
My playlists keep disappearing, and songs don't play in the right order.
Limited Music Library
The app's music library lacks certain popular songs and artists, leading to user dissatisfaction. This limitation affects the app's competitiveness against other music platforms that offer a more comprehensive selection.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Song Deletion
Users experience automatic deletion of songs from their library, causing frustration and loss of access to favorite tracks. This issue undermines the reliability of the app's offline feature, which is a key selling point.
Audio Quality
The app's audio quality is inconsistent, with some tracks sounding distorted or of poor quality, which detracts from the listening experience. This inconsistency in sound quality can lead to dissatisfaction among users who expect high-quality audio.
Ad Overload
Excessive ads during song downloads and playback are causing annoyance, with some users reporting multiple ads for a single song. This high frequency of ads disrupts the user experience and may drive users to seek alternative music apps.
Gems vs. Coins
The transition from coins to gems for in-app transactions has been poorly received, with users feeling that gems are harder to accumulate, making it more difficult to enjoy music without interruptions. This change is perceived as a push towards monetization, reducing the app's appeal as a free service.
Playlist Glitches
Users report glitches with playlists, such as songs not playing in order or playlists disappearing entirely. These technical issues disrupt the seamless music experience that users expect from the app.
Limited Music Library
The app's music library lacks certain popular songs and artists, leading to user dissatisfaction. This limitation affects the app's competitiveness against other music platforms that offer a more comprehensive selection.

Quotes of the week

Hear from some of the most impactful users to drive changes

I love that I can listen to my music offline without any interruptions, but the recent switch from coins to gems makes it harder to enjoy music without paying.
Luv6500
The app is great for offline listening, but the sound quality is sometimes poor, and it can be difficult to navigate.
Aquatic1248
I appreciate the free music and offline capabilities, but the app has become frustrating with frequent ads and glitches that interrupt the listening experience.
whisper1029374

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The quotes of the week

Hear from some of the most impactful users to drive changes
I love that I can listen to my music offline without any interruptions, but the recent switch from coins to gems makes it harder to enjoy music without paying.
Candice Wu
App Store
The app is great for offline listening, but the sound quality is sometimes poor, and it can be difficult to navigate.
Kelly Williams
Google Play
I appreciate the free music and offline capabilities, but the app has become frustrating with frequent ads and glitches that interrupt the listening experience.
Koray Okumus
Google Play

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