TP-Link Tether

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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TP-Link Tether

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of TP-Link Tether's key feedback

1

Connection Issues

Some users experience frequent disconnections and difficulty connecting to their routers, which can be frustrating and hinder the app's functionality. Approximately 5% of users report this issue. Example: 'The app disconnects from the router too much.'

The app disconnects from the router too much.

2

Login Problems

A number of users face issues with logging into the app, often due to password recognition errors, which can lead to being locked out of device settings. This affects about 3% of users. Example: 'Constantly asks me to enter my device password, and it often says it's incorrect.'

Constantly asks me to enter my device password, and it often says it's incorrect.

3

Feature Limitations

Users express dissatisfaction with the lack of certain features, such as advanced settings and parental controls, which are sometimes locked behind a paywall. This concern is raised by around 4% of users. Example: 'You put a simple feature that is free on other routers and put it behind a pay wall.'

You put a simple feature that is free on other routers and put it behind a pay wall.

4

App Crashes

Some users report that the app crashes frequently, especially after updates, which disrupts their ability to manage their network effectively. This issue affects about 2% of users. Example: 'Keeps crashing when I log into the tether app.'

Keeps crashing when I log into the tether app.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

TP-Link Tether
TP-Link Tether receives mixed feedback. Users appreciate its ease of use, intuitive interface, and effective network management features. However, some users report connectivity issues, app crashes, and dissatisfaction with the need for constant app usage for network functionality.

#2 RUNNER UP

Netgear Nighthawk
Netgear Nighthawk experiences significant criticism. Users frequently report app crashes, connectivity issues, and limited functionality compared to web interfaces. Despite some positive feedback on setup ease, the app's reliability and performance are major concerns.

#3 Straggler

Google Home
Google Home app faces substantial negative feedback. Users are frustrated with frequent crashes, poor integration with devices, and cumbersome updates. While some appreciate its potential, the app's instability and lack of support overshadow its benefits.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
TP-Link Tether
#1 Users Choice
TP-Link Tether receives mixed feedback. Users appreciate its ease of use, intuitive interface, and effective network management features. However, some users report connectivity issues, app crashes, and dissatisfaction with the need for constant app usage for network functionality.
Netgear Nighthawk
#2 Runner-up
Netgear Nighthawk experiences significant criticism. Users frequently report app crashes, connectivity issues, and limited functionality compared to web interfaces. Despite some positive feedback on setup ease, the app's reliability and performance are major concerns.
Google Home
#3 Straggler
Google Home app faces substantial negative feedback. Users are frustrated with frequent crashes, poor integration with devices, and cumbersome updates. While some appreciate its potential, the app's instability and lack of support overshadow its benefits.

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Nuggets

Major Highlights of the Week

Login Issues
Users experience frequent login failures and disconnections, making it difficult to access router settings. This issue is exacerbated by the app's inability to recognize saved passwords consistently.
The app constantly disconnects and fails to recognize my password, locking me out of device settings.
Feature Limitations
The app lacks advanced features such as port forwarding and wake-on-LAN, which are expected by users for comprehensive network management. This limitation frustrates users who require these functionalities for their network setups.
I can't do port forward setting through this app, and there's no wake-on-LAN function.
Subscription Frustrations
Users are dissatisfied with essential features being locked behind a subscription, which are free on other routers. This paywall for basic functionalities like parental controls and scheduling is seen as a negative aspect of the app.
A simple feature that is free on other routers is behind a paywall, which is frustrating.
Device Detection Failures
The app struggles to detect and connect to TP-Link devices, even when users are in close proximity. This issue renders the app ineffective for managing extenders and routers.
Parental Control Bugs
Parental control features are unreliable, with settings not saving and the app requiring frequent restarts. This inconsistency undermines the app's utility for managing family internet access.
Parental control settings don't save, and the app needs constant restarting.
Account Requirement
The mandatory account creation for app usage is seen as an unnecessary barrier, leading to user dissatisfaction. Users prefer direct access to their network without additional account setups.
The app requires account creation, which I find unnecessary for managing my network.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Login Issues
Users experience frequent login failures and disconnections, making it difficult to access router settings. This issue is exacerbated by the app's inability to recognize saved passwords consistently.
Feature Limitations
The app lacks advanced features such as port forwarding and wake-on-LAN, which are expected by users for comprehensive network management. This limitation frustrates users who require these functionalities for their network setups.
Subscription Frustrations
Users are dissatisfied with essential features being locked behind a subscription, which are free on other routers. This paywall for basic functionalities like parental controls and scheduling is seen as a negative aspect of the app.
Device Detection Failures
The app struggles to detect and connect to TP-Link devices, even when users are in close proximity. This issue renders the app ineffective for managing extenders and routers.
Parental Control Bugs
Parental control features are unreliable, with settings not saving and the app requiring frequent restarts. This inconsistency undermines the app's utility for managing family internet access.
Account Requirement
The mandatory account creation for app usage is seen as an unnecessary barrier, leading to user dissatisfaction. Users prefer direct access to their network without additional account setups.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is easy to use and provides clear instructions for setup, making it simple even for those who aren't tech-savvy.
moonlight1320
TP-Link Tether app is great for managing devices, but it lacks some advanced features like port forwarding and wake on LAN.
A Google user
The app works well beyond my expectations, especially with the ability to rename and recategorize connected devices, which is essential for managing my IoT environment.
A Google user

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is easy to use and provides clear instructions for setup, making it simple even for those who aren't tech-savvy.
Candice Wu
App Store
TP-Link Tether app is great for managing devices, but it lacks some advanced features like port forwarding and wake on LAN.
Kelly Williams
Google Play
The app works well beyond my expectations, especially with the ability to rename and recategorize connected devices, which is essential for managing my IoT environment.
Koray Okumus
Google Play

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