VPN - Fast VPN Super ™

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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VPN - Fast VPN Super ™

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of VPN - Fast VPN Super ™'s key feedback

1

Connection Issues

Some users experience frequent disconnections or difficulty connecting to the VPN, affecting approximately 5% of users. This issue can disrupt browsing and streaming activities, leading to frustration.

The app keeps disconnecting or takes a long time to connect, which is quite annoying.

2

Ad Overload

A portion of users find the number of ads excessive, with about 3% mentioning that ads interrupt their experience. This can detract from the app's usability and overall satisfaction.

The ads are too frequent and long, making it hard to use the app smoothly.

3

Subscription Confusion

Some users report issues with subscription management, including unexpected charges and difficulty canceling, affecting around 2% of users. This can lead to dissatisfaction and a sense of being misled.

I was charged multiple times despite not authorizing payments, and canceling was difficult.

4

Speed Concerns

A small percentage of users, about 2%, experience slow speeds despite the app's promise of fast connections. This can hinder the app's effectiveness for streaming and browsing.

The VPN is slow and doesn't provide the fast speeds it promises, which is disappointing.

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COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

VPN - Fast VPN Super ™
Users generally praise VPN - Fast VPN Super for its fast and reliable connections, ease of use, and being a free service. However, some users report issues with ads even after purchasing a subscription and occasional connectivity problems.

#2 RUNNER UP

PIA VPN
PIA VPN receives positive feedback for its strong security features, reliable connections, and helpful customer service. Users appreciate its ease of use and consistent performance, although some have experienced issues with recent updates.

#3 Straggler

Surfshark VPN
Surfshark VPN has mixed reviews, with users appreciating its features and affordability, but many report connectivity issues, slow speeds, and problems with app functionality. Customer support is often criticized for being unhelpful in resolving these issues.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
VPN - Fast VPN Super ™
#1 Users Choice
Users generally praise VPN - Fast VPN Super for its fast and reliable connections, ease of use, and being a free service. However, some users report issues with ads even after purchasing a subscription and occasional connectivity problems.
PIA VPN
#2 Runner-up
PIA VPN receives positive feedback for its strong security features, reliable connections, and helpful customer service. Users appreciate its ease of use and consistent performance, although some have experienced issues with recent updates.
Surfshark VPN
#3 Straggler
Surfshark VPN has mixed reviews, with users appreciating its features and affordability, but many report connectivity issues, slow speeds, and problems with app functionality. Customer support is often criticized for being unhelpful in resolving these issues.

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Nuggets

Major Highlights of the Week

Connection Instability
The VPN frequently disconnects or takes a long time to connect, disrupting user experience and reliability. This issue undermines the app's promise of stable and seamless connections.
It works for the most part but it does disconnect or take a while to connect to something.
Invasive Ads
Users are frustrated with the frequency and length of ads, which interrupt the app's usability and degrade the user experience. This is particularly problematic for a service that markets itself as free and seamless.
Sometimes makes me watch 2min ads. Too long.
Subscription Confusion
There is confusion and dissatisfaction regarding subscription management, with users reporting difficulty in canceling subscriptions and unexpected charges. This reflects poorly on the app's transparency and user trust.
Tricked me immediately into signing a subscription! I want a full refund now!
Location Issues
The VPN fails to effectively mask users' locations, as some users report that their IP address and city remain visible. This compromises the app's core promise of privacy and anonymity.
When activated why does Google still know what city I live in and my IP address?
Performance in UAE
The app struggles to connect in the UAE, limiting its effectiveness in a key market where VPNs are often needed. This raises concerns about the app's global reliability and server coverage.
Cannot connect in UAE.
Speed Discrepancies
Despite claims of high-speed connections, some users experience slow performance, especially without a paid subscription. This inconsistency challenges the app's value proposition of fast and free service.
False advertising they say it's fast and maybe it is if you pay money but it is so incredibly slow.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Connection Instability
The VPN frequently disconnects or takes a long time to connect, disrupting user experience and reliability. This issue undermines the app's promise of stable and seamless connections.
Invasive Ads
Users are frustrated with the frequency and length of ads, which interrupt the app's usability and degrade the user experience. This is particularly problematic for a service that markets itself as free and seamless.
Subscription Confusion
There is confusion and dissatisfaction regarding subscription management, with users reporting difficulty in canceling subscriptions and unexpected charges. This reflects poorly on the app's transparency and user trust.
Location Issues
The VPN fails to effectively mask users' locations, as some users report that their IP address and city remain visible. This compromises the app's core promise of privacy and anonymity.
Performance in UAE
The app struggles to connect in the UAE, limiting its effectiveness in a key market where VPNs are often needed. This raises concerns about the app's global reliability and server coverage.
Speed Discrepancies
Despite claims of high-speed connections, some users experience slow performance, especially without a paid subscription. This inconsistency challenges the app's value proposition of fast and free service.

Quotes of the week

Hear from some of the most impactful users to drive changes

I've been using this VPN for over a year, and it has a fast connection that doesn't randomly turn off. It's also free with multiple servers outside the U.S.
luckisuperurus
The VPN is reliable with no viruses, and you don't need to pay to use it.
A Google user
Best VPN out there hands down. With the free version, you get ads, but it doesn't slow down or kick you off like other VPNs.
A Google user

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The quotes of the week

Hear from some of the most impactful users to drive changes
I've been using this VPN for over a year, and it has a fast connection that doesn't randomly turn off. It's also free with multiple servers outside the U.S.
Candice Wu
App Store
The VPN is reliable with no viruses, and you don't need to pay to use it.
Kelly Williams
Google Play
Best VPN out there hands down. With the free version, you get ads, but it doesn't slow down or kick you off like other VPNs.
Koray Okumus
Google Play

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