Toby Carvery

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights
Helps you understand what matters most


TOP INSIGHTS
1
A significant number of users, approximately 10%, have expressed concerns about the app's security, indicating that it may not be secure enough for their liking. This could deter users from using the app for transactions or personal data entry.
2
Around 15% of users report that the app fails to open or function properly, which prevents them from accessing its features and benefits. This issue significantly impacts the user experience and could lead to frustration.
3
Approximately 12% of users experience difficulties with account management, such as being unable to change account details or register due to existing email or phone number errors. This hinders their ability to fully utilize the app.
4
About 8% of users have issues with the reward system, where their reward card does not update correctly after scanning, leading to dissatisfaction with the app's loyalty program.
COMPETITORS ANALYSIS
#1 USERS CHOICE

#2 RUNNER UP



#3 Straggler


Join 300+ companies monitoring customer experience across 80+ different sources
.png)
Nuggets
Quotes of the week

Join the 300+ companies monitoring customer experience


Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.
Search for product issues and validate hypotheses.
Receive an AI summary, relevant tickets, sentiment and more.


Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.
Transform feedback into actionable trends and categories.
Use AI to turn feedback into impactful business actions.


Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

Reduce time to action with quick, actionable AI insights from your surveys.
Analyze all your customer feedback, including surveys, in one place.


Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.
Easily deep-dive into feedback from support, products, branch, and stores.
Share feedback dashboards to your team that update in real-time.
.png)

Unify and analyze public competitor feedback to benchmark against their performance.
Learn from competitors' strengths and avoid their mistakes.
Create monthly SWOT comparisons.
.png)

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Improving customer satisfaction with faster response times.
Identify and address emerging risks more swiftly.
