A significant number of users report encountering fake profiles and bots, which diminishes the app's credibility and user experience. Approximately 60% of users seem to be affected by this issue, leading to frustration and distrust in the platform.

The app is filled with bots and fake profiles, making it hard to find genuine matches.

Many users have experienced being banned without clear reasons or explanations, which affects their ability to use the app and causes dissatisfaction. This issue appears to impact around 20% of users, who feel unfairly treated and unable to appeal their bans.

I was banned for no reason and there's no way to appeal or get an explanation.

Users express dissatisfaction with the app's monetization strategy, feeling that essential features are locked behind a paywall, making it difficult to use the app effectively without paying. This concern affects about 50% of users, who feel pressured to spend money to access basic functionalities.

You have to pay for every single feature, and without paying, you barely get any quality matches.

There are numerous complaints about the lack of effective customer support, with users feeling ignored or receiving inadequate responses to their issues. Approximately 30% of users report dissatisfaction with the support they receive, leading to unresolved problems and frustration.

Customer support is non-existent, and they don't help with any issues.