Timeleft - Meet New People
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
.svg){kind=icon}
Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
Many users are frustrated with the transition to a subscription-only model, which they find financially burdensome and inflexible. Approximately 20% of users express dissatisfaction with the subscription model, preferring the option to purchase single tickets instead. "The shift to a subscription-only model is disappointing and doesn't fit my budget, especially in the current economy."
2
A significant number of users report difficulties in reaching customer support, with unresolved issues and unresponsive communication channels. Around 15% of users have experienced poor customer service, leading to unresolved billing and technical issues. "I reached out to support months ago and never received a response, leaving my issue unresolved."
3
Users frequently encounter technical issues with the app, such as glitches during sign-up and navigation, which hinder their ability to use the service effectively. Approximately 10% of users report app-related problems that affect their overall experience. "The app is glitchy, with errors during booking and clunky chat functions, making it hard to use."
4
Some users are disappointed by the limited availability of the service in their area, restricting their ability to participate in events. About 5% of users express a desire for more city options to make the service accessible to them. "I would participate more if there were more city options, as the nearest available city is an hour away."
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
Join 300+ companies monitoring customer experience across 80+ different sources
.png)
"Anecdote treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards."
Nuggets
Quotes of the week
Join the 300+ companies monitoring customer experience
Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.
Reduce time to action with quick, actionable AI insights from your surveys.
Analyze all your customer feedback, including surveys, in one place.
Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.
Easily deep-dive into feedback from support, products, branch, and stores.
Share feedback dashboards to your team that update in real-time.
.png)
Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.
Improving customer satisfaction with faster response times.
Identify and address emerging risks more swiftly.
.png)
.png)