theScore: Sports News & Scores

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

UNLOCK ALL INSIGHTS

theScore: Sports News & Scores

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of theScore: Sports News & Scores's key feedback

1

Notification Issues

Users are frustrated with the app's notification system, which either fails to deliver the subscribed alerts or provides vague notifications that lack context. Approximately 10% of users have expressed dissatisfaction with this feature.

The recent changes to notifications are terrible; please revert to the old system.

2

Chat Bot Invasion

The chat feature is overwhelmed by bots promoting scams and betting apps, severely impacting user experience. Around 15% of users have complained about the prevalence of bots in the chat sections.

The chat is filled with bots promoting scam sportsbooks, making it useless.

3

Political Bias Concerns

Some users feel the app is too politically biased, with comments being censored and political spam interrupting sports content. This issue affects about 5% of users who have voiced concerns over political content.

The app is too political, with comments being censored and political spam prevalent.

4

Inaccurate Stats

There are reports of inaccuracies in player statistics, such as incorrect walk counts in baseball, which undermines trust in the app's data. Approximately 3% of users have noted issues with statistical accuracy.

The app does not calculate walks correctly, affecting the accuracy of player stats.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

theScore: Sports News & Scores
theScore receives mixed feedback. Users appreciate its real-time updates, comprehensive sports coverage, and user-friendly interface. However, there are complaints about political content, spam in chat features, and issues with notifications and app stability.

#2 RUNNER UP

ESPN
ESPN is heavily criticized for frequent app crashes, poor streaming quality, and excessive ads, especially given its subscription model. Users are frustrated with the app's instability and the perceived greed of the company, leading many to seek alternatives.

#3 Straggler

Bleacher Report
Bleacher Report faces significant backlash after a major update that users feel ruined the app's usability. The update is described as slow and cumbersome, with many users lamenting the loss of features and ease of use that made the app popular.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
theScore: Sports News & Scores
#1 Users Choice
theScore receives mixed feedback. Users appreciate its real-time updates, comprehensive sports coverage, and user-friendly interface. However, there are complaints about political content, spam in chat features, and issues with notifications and app stability.
ESPN
#2 Runner-up
ESPN is heavily criticized for frequent app crashes, poor streaming quality, and excessive ads, especially given its subscription model. Users are frustrated with the app's instability and the perceived greed of the company, leading many to seek alternatives.
Bleacher Report
#3 Straggler
Bleacher Report faces significant backlash after a major update that users feel ruined the app's usability. The update is described as slow and cumbersome, with many users lamenting the loss of features and ease of use that made the app popular.

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Nuggets

Major Highlights of the Week

App Access Issues
Some users are unable to open the app, which prevents them from accessing any features or content. This issue is critical as it directly impacts user engagement and retention.
The app never lets me open it.
Notification Irrelevance
Notifications are not aligned with user preferences, leading to frustration and decreased satisfaction. Users expect personalized alerts that match their selected interests.
Notifications are not sending what I signed up for.
Bot Infestation
The chat feature is overwhelmed by bots promoting scams, degrading the user experience and making genuine interaction impossible. This issue requires immediate attention to maintain community integrity.
Chats are filled with bots, making them useless.
Political Bias Concerns
Users perceive the app as politically biased, with comments being censored and discussions skewed towards certain agendas. This perception can alienate a significant portion of the user base.
The app is too political and censors comments.
Inaccurate Statistics
Statistical inaccuracies, such as incorrect walk counts in baseball, undermine the app's credibility and reliability. Accurate data is essential for maintaining trust with sports enthusiasts.
The app does not calculate walks correctly in baseball.
Delayed Standings Updates
Standings are not updated promptly after games, causing frustration for users seeking real-time information. Timely updates are crucial for maintaining the app's reputation for real-time sports coverage.
NFL games ended hours ago, but standings are still not updated.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
App Access Issues
Some users are unable to open the app, which prevents them from accessing any features or content. This issue is critical as it directly impacts user engagement and retention.
Notification Irrelevance
Notifications are not aligned with user preferences, leading to frustration and decreased satisfaction. Users expect personalized alerts that match their selected interests.
Bot Infestation
The chat feature is overwhelmed by bots promoting scams, degrading the user experience and making genuine interaction impossible. This issue requires immediate attention to maintain community integrity.
Political Bias Concerns
Users perceive the app as politically biased, with comments being censored and discussions skewed towards certain agendas. This perception can alienate a significant portion of the user base.
Inaccurate Statistics
Statistical inaccuracies, such as incorrect walk counts in baseball, undermine the app's credibility and reliability. Accurate data is essential for maintaining trust with sports enthusiasts.
Delayed Standings Updates
Standings are not updated promptly after games, causing frustration for users seeking real-time information. Timely updates are crucial for maintaining the app's reputation for real-time sports coverage.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is filled with bots in the chat, which ruins the experience. Please invest in fixing this issue to improve user interaction.
urstepfatherjay
The recent changes to notifications are terrible. Please revert to the old notification style for a better user experience.
g-man00023
I love the app, but the chat is overrun by bots promoting scam sportsbooks, making it useless. Please find a way to block them.
Chuckles ______

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is filled with bots in the chat, which ruins the experience. Please invest in fixing this issue to improve user interaction.
Candice Wu
App Store
The recent changes to notifications are terrible. Please revert to the old notification style for a better user experience.
Kelly Williams
Google Play
I love the app, but the chat is overrun by bots promoting scam sportsbooks, making it useless. Please find a way to block them.
Koray Okumus
Google Play

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