A significant number of users report that the app frequently crashes, especially on Android devices, making it difficult to book appointments or use the app effectively. Approximately 15% of users seem to be affected by this issue.

The app keeps crashing every time I try to use it, making it impossible to book an appointment.

Users express frustration with the lack of effective customer support, often receiving automated responses without resolution. This issue affects around 10% of users, leading to dissatisfaction and consideration of alternative apps.

Customer service is non-existent, and I can't get help with my account issues.

There are numerous complaints about payment problems, including delayed transfers and unauthorized charges, affecting about 8% of users. These issues cause financial inconvenience and distrust in the app's payment system.

I had a payment stuck in the app for days, and now it's gone without a trace.

Many users report not receiving important notifications, such as appointment confirmations or reminders, which affects their ability to manage bookings effectively. This issue impacts approximately 7% of users.

I'm not getting notifications for my appointments, which is very inconvenient.