A significant number of users report that the app frequently crashes, making it nearly unusable, especially on Android devices. This issue affects approximately 40% of users, leading to frustration and abandonment of the app. Users often have to reinstall the app or force close it to attempt to use it again.

The app crashes every time I try to open it, making it impossible to use for planning.

Many users are frustrated by the limited number of cities available in the app, which restricts its usefulness for those planning events outside major metropolitan areas. This limitation affects about 30% of users who find the app unhelpful for their specific location needs.

The app only includes major cities, leaving out many areas where people want to plan events.

Users frequently complain about the lack of responsive customer support, especially when dealing with booking issues or seeking refunds. Approximately 25% of users express dissatisfaction with the support they receive, often feeling ignored or unable to resolve their issues.

I tried to get a refund for a canceled event, but customer support was unresponsive and unhelpful.

The app's features, such as messaging and itinerary management, are often described as glitchy and unreliable. This affects around 35% of users who experience delays, errors, and difficulties in using the app's core functionalities.

The chat feature is so glitchy that messages don't send or update properly, making it hard to communicate with my group.