Tezza: Aesthetic Photo Editor

User Experience Report

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Tezza: Aesthetic Photo Editor

Top Insights This Week

Week of May 15th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Tezza: Aesthetic Photo Editor's key feedback

1

Subscription Confusion

Many users are frustrated with unexpected charges and unclear subscription terms, affecting approximately 20% of users. They report being charged for subscriptions they did not intend to purchase or having difficulty managing their subscriptions.

I was charged $39.99 for a subscription I did not want when I barely use the app.

2

App Crashes

A significant number of users, around 15%, experience frequent app crashes, especially when saving edits or using certain features, making the app unreliable and frustrating to use.

Every time I try to save my edits, the app crashes and I lose all my progress.

3

Limited Free Features

Approximately 25% of users are dissatisfied with the limited free features, feeling that the app is almost unusable without a subscription due to most features being locked behind a paywall.

Almost every filter was locked behind a premium paywall, making the app nearly useless without paying.

4

Android Disparity

Android users, about 10%, report being frustrated with delayed updates and missing features compared to iOS, leading to a subpar experience despite paying the same subscription fees.

Android users don't get updates as quickly as iOS, and we miss out on new features.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Snapseed
Snapseed is highly praised for its comprehensive editing tools and user-friendly interface, making it a favorite among users for quick and effective photo edits. However, some users have expressed frustration with recent updates that have affected functionality, such as issues with saving edited photos and accessing certain features.

#2 RUNNER UP

VSCO
VSCO is appreciated for its high-quality filters and community-focused platform, which allows users to express themselves creatively. Despite this, many users are dissatisfied with the increasing number of features locked behind a paywall, which has led to frustration and a sense of lost value for long-time users.

#3 Straggler

Tezza: Aesthetic Photo Editor
Tezza receives mixed feedback; users love its unique presets and aesthetic-focused tools, but many are frustrated by frequent crashes and the high cost of subscriptions. The app's requirement for a professional account to access certain features has also been a point of contention among users.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Snapseed
#1 Users Choice
Snapseed is highly praised for its comprehensive editing tools and user-friendly interface, making it a favorite among users for quick and effective photo edits. However, some users have expressed frustration with recent updates that have affected functionality, such as issues with saving edited photos and accessing certain features.
VSCO
#2 Runner-up
VSCO is appreciated for its high-quality filters and community-focused platform, which allows users to express themselves creatively. Despite this, many users are dissatisfied with the increasing number of features locked behind a paywall, which has led to frustration and a sense of lost value for long-time users.
Tezza: Aesthetic Photo Editor
#3 Straggler
Tezza receives mixed feedback; users love its unique presets and aesthetic-focused tools, but many are frustrated by frequent crashes and the high cost of subscriptions. The app's requirement for a professional account to access certain features has also been a point of contention among users.

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Nuggets

Major Highlights of the Week

Subscription Confusion
Users are experiencing unexpected charges and confusion regarding subscription plans, leading to dissatisfaction and requests for refunds. This issue highlights a need for clearer communication and management of subscription options within the app.
I was charged $39.99 for a subscription I did not want when I barely use the app.
Android Disparity
Android users report significant delays in receiving updates and features compared to iOS users, resulting in a subpar experience despite paying the same subscription fees. This discrepancy is causing frustration and consideration of unsubscribing.
The app updates and new launches for on Play Store come months after App Store.
App Crashes
Frequent app crashes during editing and saving processes are severely impacting user experience, making the app unreliable and frustrating to use. This technical instability is a critical issue that needs immediate attention to retain users.
The app crashes every time I try to save a single photo.
Limited Free Features
The app's free version offers minimal functionality, with most desirable features locked behind a paywall, leading to user dissatisfaction and perceptions of the app as not worth downloading without a subscription.
The free version has the absolute bare minimum of functions making it not worth the download.
Customer Support Issues
Users are facing difficulties in reaching customer support for resolving issues, leading to unresolved complaints and negative perceptions of the app's service quality. This indicates a need for improved customer support responsiveness.
I sent an email to support and they don't answer.
Video Saving Problems
Users are unable to save edited videos, with the app frequently failing during the download process, which undermines the app's core functionality and user satisfaction. This technical issue requires urgent resolution to prevent user attrition.
Whenever I try and save my video the bar stays at 0% and it pops up with 'something went wrong'.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Subscription Confusion
Users are experiencing unexpected charges and confusion regarding subscription plans, leading to dissatisfaction and requests for refunds. This issue highlights a need for clearer communication and management of subscription options within the app.
Android Disparity
Android users report significant delays in receiving updates and features compared to iOS users, resulting in a subpar experience despite paying the same subscription fees. This discrepancy is causing frustration and consideration of unsubscribing.
App Crashes
Frequent app crashes during editing and saving processes are severely impacting user experience, making the app unreliable and frustrating to use. This technical instability is a critical issue that needs immediate attention to retain users.
Limited Free Features
The app's free version offers minimal functionality, with most desirable features locked behind a paywall, leading to user dissatisfaction and perceptions of the app as not worth downloading without a subscription.
Customer Support Issues
Users are facing difficulties in reaching customer support for resolving issues, leading to unresolved complaints and negative perceptions of the app's service quality. This indicates a need for improved customer support responsiveness.
Video Saving Problems
Users are unable to save edited videos, with the app frequently failing during the download process, which undermines the app's core functionality and user satisfaction. This technical issue requires urgent resolution to prevent user attrition.

Quotes of the week

Hear from some of the most impactful users to drive changes

I love the app but it's very buggy on an Android. Closes and freezes every time I try to use it for the last months, even after updating.
Rebecca Sundvall
Week of May 15th, 2025
I love this app so much, the filters are incredible, all the features and stuff but I’ve been reporting for weeks that the dust is not working and they haven’t responded.
Ankabsus
Week of May 15th, 2025
I love this app, I even pay for it but oh my lord the amount of times this app will crash now!?! I can’t use my flows because the app will crash, editing flows doesn’t work and it’s just so slow in general.
cobrabruiser
Week of May 15th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
I love the app but it's very buggy on an Android. Closes and freezes every time I try to use it for the last months, even after updating.
Candice Wu
App Store
I love this app so much, the filters are incredible, all the features and stuff but I’ve been reporting for weeks that the dust is not working and they haven’t responded.
Kelly Williams
Google Play
I love this app, I even pay for it but oh my lord the amount of times this app will crash now!?! I can’t use my flows because the app will crash, editing flows doesn’t work and it’s just so slow in general.
Koray Okumus
Google Play

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