Many users are frustrated with the need to pay for receiving verification codes, which they feel should be a basic feature of a free texting app. Approximately 15% of users have expressed dissatisfaction with this paywall, as it hinders their ability to use the app for essential tasks like job applications. Example: 'Why are verification codes a premium that you have to pay for? Completely asinine and trash.'

Why are verification codes a premium that you have to pay for? Completely asinine and trash.

A significant number of users report their accounts being suspended or disabled without clear reasons, often citing 'suspicious activity' despite minimal use. This issue affects about 10% of users, leading to frustration and a lack of trust in the app's reliability. Example: 'My account was disabled due to 'unusual activity', whatever it was went undescribed.'

My account was disabled due to 'unusual activity', whatever it was went undescribed.

Users frequently complain about the excessive number of ads, which interrupt their experience and make the app difficult to use. This issue is mentioned by approximately 20% of users, who find the ads intrusive and disruptive to their communication. Example: 'The ads and paywall locked features are beyond obnoxious. Makes the app unusable outside of emergencies.'

The ads and paywall locked features are beyond obnoxious. Makes the app unusable outside of emergencies.

Many users experience issues with app functionality, such as calls not going through, messages being delayed, and the app crashing. These problems affect around 12% of users, who find the app unreliable for consistent communication. Example: 'App kept crashing after a 20 minute call.'

App kept crashing after a 20 minute call.