Many users report their accounts being suspended or disabled without clear reasons, affecting approximately 15% of users. This issue often occurs even when users claim to have followed all guidelines, leading to frustration and loss of access to their numbers.

My account was suspended for no reason, and I can't get it back despite following all rules.

A significant number of users, around 20%, are frustrated by the need to pay for receiving verification codes, which they consider a basic feature. This paywall is seen as a barrier for those who rely on the app for essential communications.

I can't receive verification codes without paying, which is frustrating for a free app.

Approximately 25% of users complain about the excessive ads that disrupt their experience, making the app almost unusable at times. This issue is particularly problematic during important calls or when trying to navigate the app quickly.

The app is filled with ads that interrupt calls and make it hard to use.

Around 10% of users express dissatisfaction with customer service, citing unhelpful responses and unresolved issues. This lack of support leads to users feeling neglected and considering alternative services.

Customer service is unresponsive and doesn't resolve my issues, making me want to switch apps.