Many users report problems with the phone key feature, particularly after upgrading their phones or app updates, affecting approximately 15% of users. This issue often requires restarting the phone or app to resolve, which is inconvenient for users relying on their phone as a key.

After upgrading my phone, the Tesla phone key feature stopped working, requiring frequent restarts to unlock my car.

A significant number of users experience excessive battery drain on their phones due to the Tesla app, with reports indicating this affects around 10% of users. This issue is particularly prevalent on newer Android devices, causing frustration as it impacts daily phone usage.

The Tesla app is draining my phone's battery overnight, consuming over 50% without active use.

Users frequently express dissatisfaction with Tesla's customer support, citing long wait times and difficulty reaching a human representative, affecting about 8% of users. This lack of support is frustrating, especially when dealing with urgent issues.

I waited over two hours to speak with Tesla support, only to be disconnected without resolution.

Connectivity issues between the app and the vehicle are a common complaint, affecting approximately 12% of users. These issues include the app failing to update vehicle status or execute commands, leading to a poor user experience.

The app often fails to connect to my car, leaving me unable to unlock or start it remotely.