HryFine
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
.svg){kind=icon}
Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
A significant number of users, approximately 30%, report that the app frequently crashes, making it difficult to use the watch effectively. This issue often occurs during initial setup or when trying to open the app after installation.
2
Around 20% of users experience problems with maintaining a stable Bluetooth connection between their phone and the watch. This results in frequent disconnections and the need to repeatedly sync the devices.
3
Approximately 15% of users are frustrated by the app's inability to consistently deliver notifications, such as text messages and app alerts, to the watch, despite phone calls being received.
4
About 10% of users find the app's language settings and localization inadequate, particularly for those who do not speak Chinese, leading to difficulties in understanding and using the app.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
Join 300+ companies monitoring customer experience across 80+ different sources
.png)
"Anecdote treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards."
Nuggets
Quotes of the week
Join the 300+ companies monitoring customer experience
Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.
Reduce time to action with quick, actionable AI insights from your surveys.
Analyze all your customer feedback, including surveys, in one place.
Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.
Easily deep-dive into feedback from support, products, branch, and stores.
Share feedback dashboards to your team that update in real-time.
.png)
Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.
Improving customer satisfaction with faster response times.
Identify and address emerging risks more swiftly.
.png)
.png)