A significant number of users report persistent issues with connecting their smartwatches to the app, often receiving 'network error' messages despite having a stable internet connection. This affects approximately 40% of users, leading to frustration and inability to use the app's features.

I can't connect my watch to the app; it keeps saying network error even though my internet is fine.

Many users experience problems with Bluetooth connectivity, where the app fails to recognize the watch even when the phone indicates a successful pairing. This issue affects around 25% of users, hindering the app's core functionality.

The app says my watch is not connected even though Bluetooth shows it's paired.

Users are frustrated by the lack of expected features, such as the inability to change time formats or download additional apps, which limits the watch's functionality. Approximately 15% of users express dissatisfaction with these limitations.

I can't change my watch from military time to a 12-hour format, and it's frustrating.

Some users report that the app drains their phone's battery quickly and that the data sync between the watch and app is inaccurate, affecting about 10% of users. This leads to unreliable tracking of health metrics.

The app drains my battery fast, and the step count doesn't match between my watch and phone.