SpotAngels Parking & Gas
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
Many users report being misled by incorrect parking information, leading to parking tickets or being directed to non-existent or inappropriate parking spots. Approximately 20% of users seem to be affected by this issue, as they mention receiving tickets or being unable to find the promised parking. Example: 'I trusted the app and ended up with a $97 ticket because the street cleaning date was wrong.'
2
Users frequently express frustration with unexpected charges during the free trial period and difficulties in canceling subscriptions. This issue affects about 15% of users, who report being charged despite canceling or not using the app. Example: 'I was charged $29.99 two days after cancellation during the free trial.'
3
A significant number of users are dissatisfied with the customer support, citing unresponsiveness and refusal to issue refunds for incorrect bookings. This affects around 10% of users, who feel their issues are not adequately addressed. Example: 'SpotAngels refused to give me a refund and gave zero explanation.'
4
Users report frequent app crashes, bugs, and issues with logging in, which make the app unusable at times. Approximately 10% of users mention these technical difficulties, which hinder their ability to use the app effectively. Example: 'The app keeps crashing and won't let me save my car's parking space.'
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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