Sweatcoin Walking Step Counter

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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Sweatcoin Walking Step Counter

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Sweatcoin Walking Step Counter's key feedback

1

Reward Inflation

Many users express frustration over the increasing number of sweatcoins required to redeem rewards, which often doubles just as they are about to reach the threshold. This issue affects approximately 30% of users, leading to perceptions of the app as a scam. Example: 'Every time I'm about to buy a gift card, the price doubles.'

Every time I'm about to buy a gift card, the price doubles.

2

Unavailable Rewards

Users frequently report that rewards, especially gift cards, are often marked as 'sold out' when they attempt to redeem them, leading to skepticism about the app's legitimacy. This problem affects around 25% of users. Example: 'I reached enough coins for a gift card, but it was sold out.'

I reached enough coins for a gift card, but it was sold out.

3

Login Issues

Some users face difficulties logging into the app, particularly those who prefer using Google accounts, as the app primarily supports Apple logins. This issue impacts about 10% of users. Example: 'I can't log in with my Google account anymore.'

I can't log in with my Google account anymore.

4

Inaccurate Step Tracking

A number of users report discrepancies between the steps counted by the app and other fitness trackers, leading to doubts about the app's accuracy. This affects approximately 15% of users. Example: 'Google Fit shows 10,400 steps, but Sweatcoin only shows 5,100.'

Google Fit shows 10,400 steps, but Sweatcoin only shows 5,100.

"Anecdote treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards."

Alexandra Motto
Director of Product and Design Operations, Grubhub

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Pacer Pedometer & Step Tracker
Pacer is highly praised for its ease of use, accuracy, and motivational features. Users appreciate its ability to track steps and provide reminders, making it a favorite for those looking to maintain or improve their fitness routines.

#2 RUNNER UP

Sweatcoin Walking Step Counter
Sweatcoin receives mixed feedback; while many users enjoy earning rewards for walking and find the app motivating, others report issues with step tracking accuracy and difficulties in redeeming rewards. The app's concept is appreciated, but technical glitches and perceived scams are common complaints.

#3 Straggler

Runtopia
Runtopia is appreciated for its accurate tracking and motivational features, such as voice guidance and personalized plans. However, users criticize the reward system for offering low-value redemptions and being heavily ad-driven, which detracts from the overall experience.

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Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Pacer Pedometer & Step Tracker
#1 Users Choice
Pacer is highly praised for its ease of use, accuracy, and motivational features. Users appreciate its ability to track steps and provide reminders, making it a favorite for those looking to maintain or improve their fitness routines.
Sweatcoin Walking Step Counter
#2 Runner-up
Sweatcoin receives mixed feedback; while many users enjoy earning rewards for walking and find the app motivating, others report issues with step tracking accuracy and difficulties in redeeming rewards. The app's concept is appreciated, but technical glitches and perceived scams are common complaints.
Runtopia
#3 Straggler
Runtopia is appreciated for its accurate tracking and motivational features, such as voice guidance and personalized plans. However, users criticize the reward system for offering low-value redemptions and being heavily ad-driven, which detracts from the overall experience.

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Nuggets

Major Highlights of the Week

Gift Card Inflation
Users are frustrated with the increasing sweatcoin requirements for redeeming gift cards, which seem to double just as they reach the threshold. This perceived inflation undermines trust and discourages continued app use.
I reached 750 sweatcoins for a $5 gift card, but now it costs 1500.
Unavailable Rewards
Many users report that gift cards and other rewards are frequently 'sold out' or unavailable when they attempt to redeem them, leading to dissatisfaction and a sense of futility in using the app.
I tried to redeem a gift card, but it was always 'sold out'.
Login Limitations
The app's login options are limited, causing inconvenience for users who prefer or require alternative login methods such as Google or phone numbers.
I can't log in with Google, only Apple is allowed.
Step Tracking Inaccuracy
Users experience discrepancies between actual steps taken and those recorded by the app, which affects their ability to earn sweatcoins accurately.
I walked 10,000 steps, but the app only recorded 7,000.
Excessive Advertisements
The app is criticized for having too many ads, which disrupt the user experience and make the app feel more like an ad platform than a fitness tool.
The app is bombarded with ads, making it frustrating to use.
Reward Region Restrictions
Users outside certain regions find that many rewards are not available to them, limiting the app's appeal and perceived fairness.
Every offer that would benefit me is not available in my region.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Gift Card Inflation
Users are frustrated with the increasing sweatcoin requirements for redeeming gift cards, which seem to double just as they reach the threshold. This perceived inflation undermines trust and discourages continued app use.
Unavailable Rewards
Many users report that gift cards and other rewards are frequently 'sold out' or unavailable when they attempt to redeem them, leading to dissatisfaction and a sense of futility in using the app.
Login Limitations
The app's login options are limited, causing inconvenience for users who prefer or require alternative login methods such as Google or phone numbers.
Step Tracking Inaccuracy
Users experience discrepancies between actual steps taken and those recorded by the app, which affects their ability to earn sweatcoins accurately.
Excessive Advertisements
The app is criticized for having too many ads, which disrupt the user experience and make the app feel more like an ad platform than a fitness tool.
Reward Region Restrictions
Users outside certain regions find that many rewards are not available to them, limiting the app's appeal and perceived fairness.

Quotes of the week

Hear from some of the most impactful users to drive changes

I like the motivational boosters you can get with this app. However, I don’t like the fact that they don’t have gift cards you can redeem. The offers that they do offer are things that you can get just by visiting the websites. For example, Amazon is always trying to offer me a free month of Amazon Prime. They did add a gift card redemption function. I’ve been working for six months to be able to redeem for a $40 Amazon gift card. Today I reached that milestone and when I went to redeem, I saw that the sweat coins needed to redeem that gift card have been doubled! What an utter joke!
ET21000
I let the app run on the background, checked it each day, had a long streak, and as I gained more coins, the options for cashing them out on gift cards always increased so I’d never have enough. If that was on purpose then this app was a scam. If it’s just because of the coin value decreasing, then the coin generated from this app will never be worth anything. Either way the app doesn’t deliver.
panhead rocker
I downloaded this app because I thought I was getting rewards but turns out everything is just like free stuff to make you spend more money at different companies, it’s like a promoting website basically, and that’s how they make their money. I’ve had this app for 2 years just to see how much it would collect and I had 2000 sweat coins with no real rewards to claim. Consider downloading WeWard if you actually want stuff.
Connor Killough

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The quotes of the week

Hear from some of the most impactful users to drive changes
I like the motivational boosters you can get with this app. However, I don’t like the fact that they don’t have gift cards you can redeem. The offers that they do offer are things that you can get just by visiting the websites. For example, Amazon is always trying to offer me a free month of Amazon Prime. They did add a gift card redemption function. I’ve been working for six months to be able to redeem for a $40 Amazon gift card. Today I reached that milestone and when I went to redeem, I saw that the sweat coins needed to redeem that gift card have been doubled! What an utter joke!
Candice Wu
App Store
I let the app run on the background, checked it each day, had a long streak, and as I gained more coins, the options for cashing them out on gift cards always increased so I’d never have enough. If that was on purpose then this app was a scam. If it’s just because of the coin value decreasing, then the coin generated from this app will never be worth anything. Either way the app doesn’t deliver.
Kelly Williams
Google Play
I downloaded this app because I thought I was getting rewards but turns out everything is just like free stuff to make you spend more money at different companies, it’s like a promoting website basically, and that’s how they make their money. I’ve had this app for 2 years just to see how much it would collect and I had 2000 sweat coins with no real rewards to claim. Consider downloading WeWard if you actually want stuff.
Koray Okumus
Google Play

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