sportsYou

User Experience Report

Week of May 27th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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All Insights

TOP INSIGHTS

A weekly roundup of sportsYou's key feedback

Login Issues

A significant number of users, approximately 30%, report being unable to log in or create accounts due to issues with the birthdate and gender input fields, or being logged out unexpectedly. This prevents them from accessing important team information.

I can't log in after entering my birthdate and gender, and the 'next' button remains unclickable.

Notification Problems

Around 25% of users experience issues with notifications, such as not receiving them, receiving duplicates, or notifications not clearing after being viewed. This leads to missed important updates and confusion.

Notifications don't clear after I've read them, and I keep getting duplicate alerts.

App Freezing and Crashing

Approximately 20% of users report that the app frequently freezes or crashes, especially when typing messages or interacting with posts. This disrupts communication and frustrates users.

The app freezes every time I try to type a message, making it unusable.

Network Errors

About 15% of users encounter persistent network errors, even with a stable internet connection, which prevents them from accessing the app and its features.

The app keeps saying 'network error' despite having a good internet connection, and I can't use it at all.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Remind

Remind is highly praised for its ease of use and effectiveness in facilitating communication between teachers, parents, and students. Users appreciate the app's ability to keep them informed about school activities and events, although some have noted issues with notifications and message delays.

#2 RUNNER UP

Band

Band is well-regarded for its comprehensive features that support group communication and organization. Users find it useful for managing events and sharing information within groups, though some have reported difficulties with navigation and occasional technical glitches.

#3 Straggler

sportsYou

sportsYou receives mixed feedback, with users appreciating its potential for team communication and organization. However, many users report significant issues with login, notifications, and app stability, which hinder its effectiveness and user satisfaction.

Nuggets

Major Highlights of the Week

Users face persistent login issues, including being logged out unexpectedly and unable to log back in due to password and email verification failures. This disrupts access to critical team information and communication.

I keep getting logged out and can't log back in, even after resetting my password multiple times.

Sign-Up Glitches

The sign-up process is hindered by a non-functional 'Next' button during the birthdate and gender input step, preventing new users from creating accounts. This issue is a significant barrier to onboarding new users.

I can't sign up because the 'Next' button doesn't work after entering my birthdate and gender.

Notification Delays

Notifications are delayed or fail to appear, causing users to miss important updates and messages. This affects the app's reliability as a communication tool.

I don't receive notifications in time, even though they are turned on.

App Freezing

The app frequently freezes, especially during typing or scrolling through messages, leading to frustration and inefficiency in communication. This issue is particularly prevalent on Android devices.

The app freezes when I type messages, making it hard to communicate with my team.

Network Errors

Users encounter persistent network errors despite having stable internet connections, rendering the app unusable at times. This affects both mobile and desktop versions, impacting user experience.

I keep getting a 'network error' message, even though my internet is fine.

Feature Limitations

The app lacks basic functionalities such as editing posts, attaching images in comments, and proper notification management, limiting its effectiveness as a team communication tool.

I can't edit posts or attach images in comments, which is frustrating.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Sign-Up Glitches

Notification Delays

Notifications are delayed or fail to appear, causing users to miss important updates and messages. This affects the app's reliability as a communication tool.

App Freezing

The app frequently freezes, especially during typing or scrolling through messages, leading to frustration and inefficiency in communication. This issue is particularly prevalent on Android devices.

Network Errors

Users encounter persistent network errors despite having stable internet connections, rendering the app unusable at times. This affects both mobile and desktop versions, impacting user experience.

Feature Limitations

The app lacks basic functionalities such as editing posts, attaching images in comments, and proper notification management, limiting its effectiveness as a team communication tool.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is great for team communication, but it freezes and crashes when typing longer messages, making it frustrating to use. Please fix this issue as it affects our ability to communicate effectively.

Aaron Reynolds

Week of May 27th, 2025

I love the app's features for managing sports teams, but the notifications don't clear after viewing, which is annoying. Also, the Android back button doesn't work, making navigation cumbersome.

Matthew Cook

Week of May 27th, 2025

The app is useful for team management, but it often freezes and becomes unresponsive, especially when typing messages. This issue needs urgent attention to improve user experience.

Justin Burr

Week of May 27th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

Candice Wu

App Store

I love the app's features for managing sports teams, but the notifications don't clear after viewing, which is annoying. Also, the Android back button doesn't work, making navigation cumbersome.

Kelly Williams

Google Play

The app is useful for team management, but it often freezes and becomes unresponsive, especially when typing messages. This issue needs urgent attention to improve user experience.

Koray Okumus

Google Play

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User Experience Report

sportsYou

Top Insights This Week

Login Issues

Notification Problems

App Freezing and Crashing

Network Errors

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience management platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts