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User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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sportsYou

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Unlock All Insights
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All Insights

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TOP INSIGHTS

A weekly roundup of sportsYou's key feedback

1

Notification Issues

A significant number of users, approximately 30%, report not receiving notifications despite having them enabled, leading to missed important updates from coaches and teams. This issue affects both iOS and Android users, causing frustration and communication gaps.

I have all the settings set but I receive NO NOTIFICATIONS. Same for my players.

2

Login and Account Access

Around 20% of users experience difficulties with logging in or staying logged in, often being logged out unexpectedly and facing issues with re-entering their credentials. This problem disrupts their ability to access important team information.

I’ve tried in several occasions to download this app and it’s not letting me. I have an iPhone 14.

3

App Freezing and Crashing

Approximately 25% of users report that the app frequently freezes or crashes, especially when typing messages or interacting with posts. This issue is particularly prevalent on Android devices, making the app unreliable for communication.

The app continues to freeze up when I'm typing.

4

User Interface and Usability

About 15% of users find the app's interface cumbersome, with issues like the inability to react to comments, difficulty in navigating between teams, and a lack of features like dark mode. These usability issues detract from the overall user experience.

I love the app. Except for 1 missing feature. You cannot 'like' a comment left under a post.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Band
Band receives high praise for its user-friendly interface and comprehensive features, making it ideal for team communication and organization. Users appreciate its ability to manage group interactions effectively, with features like live streaming, file storage, and calendar integration. However, some users find the notification system cumbersome.

#2 RUNNER UP

sportsYou
sportsYou is appreciated for its effective communication tools and ease of use, especially for managing sports teams. Users commend its calendar integration and media sharing capabilities, though some report issues with app stability and notifications. The app's data security and privacy are also highlighted positively.

#3 Straggler

TeamSnap
TeamSnap is criticized for its intrusive ads and frequent technical issues, which frustrate users. While it offers useful features for team management, the app's reliability and customer service are often questioned. Users express dissatisfaction with the app's navigation and the pressure to upgrade to a paid version.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Band
#1 Users Choice
Band receives high praise for its user-friendly interface and comprehensive features, making it ideal for team communication and organization. Users appreciate its ability to manage group interactions effectively, with features like live streaming, file storage, and calendar integration. However, some users find the notification system cumbersome.
sportsYou
#2 Runner-up
sportsYou is appreciated for its effective communication tools and ease of use, especially for managing sports teams. Users commend its calendar integration and media sharing capabilities, though some report issues with app stability and notifications. The app's data security and privacy are also highlighted positively.
TeamSnap
#3 Straggler
TeamSnap is criticized for its intrusive ads and frequent technical issues, which frustrate users. While it offers useful features for team management, the app's reliability and customer service are often questioned. Users express dissatisfaction with the app's navigation and the pressure to upgrade to a paid version.

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Nuggets

Major Highlights of the Week

Notification Failures
Many users are experiencing issues with notifications not being received, even when settings are correctly configured, leading to missed important updates. This problem is particularly prevalent among Android users, causing significant communication gaps.
Despite having all settings enabled, I receive no notifications, causing me to miss crucial updates from my team.
Login Issues
Users report being logged out unexpectedly and facing difficulties logging back in, with errors indicating incorrect credentials or email already in use. This disrupts access to the app's features and hinders timely communication.
I was logged out and now can't log back in because it says my email is already in use, even though I'm the only one with access.
App Freezing
The app frequently freezes, especially during typing or when navigating chats, making it difficult to communicate effectively. This issue is exacerbated on Android devices, leading to user frustration and potential abandonment.
The app freezes every time I try to type a message, forcing me to restart it constantly.
Calendar Sync Problems
There are significant delays in calendar updates syncing with external calendars like Google, causing users to miss schedule changes. This lack of real-time synchronization affects planning and coordination for team events.
Changes to the team schedule take days to appear on my Google calendar, leading to missed events.
Gender Options Controversy
The app's gender selection options have sparked controversy among users who feel the lack of an 'other' option is exclusionary. This has led to negative perceptions and calls for more inclusive options.
The app only allows male or female gender options, which is not inclusive and deserves zero stars.
Unclear Notification Management
Users find the notification system confusing, with notifications not clearing after being viewed and duplicate alerts being sent. This results in unnecessary distractions and reduces the app's usability.
Notifications don't clear after being read, and I keep getting duplicate alerts for the same message.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Notification Failures
Many users are experiencing issues with notifications not being received, even when settings are correctly configured, leading to missed important updates. This problem is particularly prevalent among Android users, causing significant communication gaps.
Login Issues
Users report being logged out unexpectedly and facing difficulties logging back in, with errors indicating incorrect credentials or email already in use. This disrupts access to the app's features and hinders timely communication.
App Freezing
The app frequently freezes, especially during typing or when navigating chats, making it difficult to communicate effectively. This issue is exacerbated on Android devices, leading to user frustration and potential abandonment.
Calendar Sync Problems
There are significant delays in calendar updates syncing with external calendars like Google, causing users to miss schedule changes. This lack of real-time synchronization affects planning and coordination for team events.
Gender Options Controversy
The app's gender selection options have sparked controversy among users who feel the lack of an 'other' option is exclusionary. This has led to negative perceptions and calls for more inclusive options.
Unclear Notification Management
Users find the notification system confusing, with notifications not clearing after being viewed and duplicate alerts being sent. This results in unnecessary distractions and reduces the app's usability.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is great for managing sports teams, but the chat feature is glitchy and freezes often, making it hard to communicate effectively. Please fix this issue.
Justin Burr
Notifications are inconsistent and don't clear after being read, which is frustrating. The app needs better notification management.
Lester Brent
The app is useful for team communication, but it freezes and crashes frequently on Android, making it difficult to use. Please address these performance issues.
Christopher Barnhill

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is great for managing sports teams, but the chat feature is glitchy and freezes often, making it hard to communicate effectively. Please fix this issue.
Candice Wu
App Store
Notifications are inconsistent and don't clear after being read, which is frustrating. The app needs better notification management.
Kelly Williams
Google Play
The app is useful for team communication, but it freezes and crashes frequently on Android, making it difficult to use. Please address these performance issues.
Koray Okumus
Google Play

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