SportsEngine Tourney

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights
Helps you understand what matters most


TOP INSIGHTS
1
Many users find the ads in the app to be excessively intrusive, disrupting their experience by making it difficult to quickly access information. Approximately 30% of users express frustration with the frequency and placement of ads, which often require multiple steps to close or skip.
2
Users report significant difficulties in navigating the app, particularly when trying to search for teams or tournaments. Around 25% of users mention that the search functionality is ineffective, leading to a frustrating user experience.
3
A notable number of users experience delays in score updates, which undermines the app's primary function of providing real-time information. Approximately 20% of users have complained about scores not being updated promptly, affecting their ability to track games.
4
Some users encounter frequent app crashes, which disrupts their ability to use the app effectively. About 15% of users report that the app crashes often, requiring them to restart it multiple times during use.
COMPETITORS ANALYSIS
#1 USERS CHOICE

#2 RUNNER UP



#3 Straggler


Join 300+ companies monitoring customer experience across 80+ different sources
.png)
Nuggets
Quotes of the week

Join the 300+ companies monitoring customer experience


Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.
Search for product issues and validate hypotheses.
Receive an AI summary, relevant tickets, sentiment and more.


Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.
Transform feedback into actionable trends and categories.
Use AI to turn feedback into impactful business actions.


Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

Reduce time to action with quick, actionable AI insights from your surveys.
Analyze all your customer feedback, including surveys, in one place.


Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.
Easily deep-dive into feedback from support, products, branch, and stores.
Share feedback dashboards to your team that update in real-time.
.png)

Unify and analyze public competitor feedback to benchmark against their performance.
Learn from competitors' strengths and avoid their mistakes.
Create monthly SWOT comparisons.
.png)

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Improving customer satisfaction with faster response times.
Identify and address emerging risks more swiftly.
