Spond

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

UNLOCK ALL INSIGHTS

Spond

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Spond's key feedback

1

Cluttered Interface

Some users find the app's interface cluttered and overwhelming, especially for those who only need basic functionalities like booking a court. Approximately 10% of users express difficulty navigating the app due to its complex UI. Example: 'The app feels overkill for simple tasks and the UI is cluttered.'

The app feels overkill for simple tasks and the UI is cluttered.

2

Notification Overload

Users report receiving excessive notifications without context, especially when managing multiple teams or children, leading to confusion and frustration. This issue affects around 15% of users who find the notification system overwhelming. Example: 'Non-stop notifications with no context are driving me insane.'

Non-stop notifications with no context are driving me insane.

3

Calendar Sync Issues

Several users experience problems with calendar synchronization, such as unwanted events being added or difficulty selecting specific calendars, affecting about 12% of users. Example: 'Every tennis class downloads to my calendar, even ones I didn't sign up for.'

Every tennis class downloads to my calendar, even ones I didn't sign up for.

4

Accessibility Challenges

The app lacks certain accessibility features, such as adjustable font sizes and voiceover support, making it difficult for users with specific needs to navigate. Approximately 8% of users are affected by these accessibility issues. Example: 'As a voiceover user, I cannot create events or polls due to focus issues.'

As a voiceover user, I cannot create events or polls due to focus issues.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Spond
Spond receives high praise for its comprehensive features that facilitate team management and communication, with users appreciating its ease of use and functionality. However, some users report issues with notifications and calendar syncing, and there are requests for additional features like dark mode and improved message handling.

#2 RUNNER UP

Heja
Heja is well-regarded for its user-friendly interface and effective team communication features, with many users finding it helpful for organizing sports teams. Despite its popularity, some users are frustrated by the presence of ads and wish for more customization options.

#3 Straggler

TeamSnap
TeamSnap faces significant criticism due to intrusive ads and technical issues, particularly with its chat and notification features. Users express dissatisfaction with the app's user experience, often citing it as frustrating and cumbersome compared to other team management solutions.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Spond
#1 Users Choice
Spond receives high praise for its comprehensive features that facilitate team management and communication, with users appreciating its ease of use and functionality. However, some users report issues with notifications and calendar syncing, and there are requests for additional features like dark mode and improved message handling.
Heja
#2 Runner-up
Heja is well-regarded for its user-friendly interface and effective team communication features, with many users finding it helpful for organizing sports teams. Despite its popularity, some users are frustrated by the presence of ads and wish for more customization options.
TeamSnap
#3 Straggler
TeamSnap faces significant criticism due to intrusive ads and technical issues, particularly with its chat and notification features. Users express dissatisfaction with the app's user experience, often citing it as frustrating and cumbersome compared to other team management solutions.

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Nuggets

Major Highlights of the Week

Complex Booking
The app's booking process is overly complex for users who only need to make simple reservations, leading to frustration and a perception of a cluttered UI. Simplifying the booking process could enhance user satisfaction for casual users.
Creating a booking takes too many inputs, making it cumbersome for simple reservations.
Font Size Issues
The inability to adjust font size is a significant accessibility issue, particularly for users with visual impairments. Implementing customizable font sizes could improve usability and inclusivity.
The font size cannot be changed, making it difficult to read for some users.
Calendar Sync Problems
Users experience issues with calendar synchronization, such as events not updating correctly or unwanted events cluttering their calendars. Enhancing calendar sync functionality could prevent user frustration and improve app reliability.
Every tennis class offered downloads to my calendar, even if I didn't sign up, causing clutter.
Notification Delays
Notifications for posts and messages are often delayed, sometimes by up to a day, unless the app is manually refreshed. Improving real-time notification delivery could enhance user engagement and responsiveness.
Notifications for posts or messages are delayed unless I open the app and refresh.
Voiceover Accessibility
Voiceover users face challenges in creating events or polls due to focus issues, hindering accessibility. Addressing these focus issues could significantly improve the app's usability for visually impaired users.
Voiceover's focus remains on the home page, preventing event or poll creation.
Notification Overload
Users managing multiple teams or children receive excessive notifications without context, leading to confusion and frustration. Providing better notification management and context could enhance user experience.
Non-stop notifications with no context about their origin drive users insane.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Complex Booking
The app's booking process is overly complex for users who only need to make simple reservations, leading to frustration and a perception of a cluttered UI. Simplifying the booking process could enhance user satisfaction for casual users.
Font Size Issues
The inability to adjust font size is a significant accessibility issue, particularly for users with visual impairments. Implementing customizable font sizes could improve usability and inclusivity.
Calendar Sync Problems
Users experience issues with calendar synchronization, such as events not updating correctly or unwanted events cluttering their calendars. Enhancing calendar sync functionality could prevent user frustration and improve app reliability.
Notification Delays
Notifications for posts and messages are often delayed, sometimes by up to a day, unless the app is manually refreshed. Improving real-time notification delivery could enhance user engagement and responsiveness.
Voiceover Accessibility
Voiceover users face challenges in creating events or polls due to focus issues, hindering accessibility. Addressing these focus issues could significantly improve the app's usability for visually impaired users.
Notification Overload
Users managing multiple teams or children receive excessive notifications without context, leading to confusion and frustration. Providing better notification management and context could enhance user experience.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is great for managing our tennis activities, but we need a filter to quickly see which events we're attending. Add that and it's five stars!
fpoulenc
I love Spond for organizing my high school program. The calendar syncs well, and we can track attendance for non-mandatory events. A notes section for admin use and live game updates would be great additions.
JMILLLER9
I manage two youth soccer teams, and Spond is easy to navigate. It would be great to post challenges for players and have them upload videos of their attempts.
Bbourgeois4

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is great for managing our tennis activities, but we need a filter to quickly see which events we're attending. Add that and it's five stars!
Candice Wu
App Store
I love Spond for organizing my high school program. The calendar syncs well, and we can track attendance for non-mandatory events. A notes section for admin use and live game updates would be great additions.
Kelly Williams
Google Play
I manage two youth soccer teams, and Spond is easy to navigate. It would be great to post challenges for players and have them upload videos of their attempts.
Koray Okumus
Google Play

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