Splash Sports | Survivor & DFS
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
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TOP INSIGHTS
1
Many users find the app's interface cumbersome and not user-friendly, with complaints about difficulty navigating and accessing information. Approximately 30% of users report these issues, leading to frustration and a preference for previous platforms like RunYourPool. 'The current splash interface is cumbersome and is lacking quick access to information about my picks.'
2
Users are frustrated with the delay in receiving their winnings, which often takes longer than the promised 24-48 hours. This issue affects about 20% of users, causing dissatisfaction and distrust in the app's reliability. 'Don’t say it takes 1-2 days when I’m still waiting 4 days later and the delay is not due to some glitch or technical difficulty.'
3
Frequent mandatory updates disrupt user experience, with some users losing their selections or being forced to update at inconvenient times. This affects around 15% of users, leading to annoyance and consideration of alternative services. 'A required update erased my selection in a loser pool and resulted in elimination.'
4
The app's reliance on AI for customer support is inadequate, leaving users without effective assistance for their issues. Approximately 10% of users express dissatisfaction with the lack of human support, impacting their overall experience. 'There’s no support, it's all run by AI and it's not helpful at all.'
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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