Many users are dissatisfied with the merger of RunYourPool and OfficeFootballPool into Splash Sports, citing a loss of simplicity and customization options. Approximately 30% of users express frustration over the changes, feeling that the app has become less user-friendly and more complicated.

The merger with Splash Sports has ruined the simplicity and customization options we loved in RunYourPool.

Users are frustrated with the payout system, where winnings are often split among multiple winners, leading to lower-than-expected returns. This issue affects about 25% of users, who feel that the payout structure is unfair compared to other platforms.

Winning a contest often means splitting the prize, resulting in much lower payouts than expected.

Frequent technical issues, such as app freezing, login problems, and location detection errors, are causing significant user dissatisfaction. Around 20% of users report these glitches, which hinder their ability to participate in contests smoothly.

The app frequently freezes and has login issues, making it difficult to use effectively.

Users are unhappy with the customer support, describing it as unresponsive and unhelpful, especially when dealing with account and payout issues. Approximately 15% of users have expressed dissatisfaction with the support they receive.

Customer service is unresponsive and unhelpful, especially when dealing with payout issues.